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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Assistant Manager - Radii Restaurant & The Lounge

Park Hyatt Park Hyatt Melbourne AU - VI - Melbourne

Bars/Restaurants/Outlets

Entry Level Manager

Full-time

Local

Summary

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.About Park Hyatt Melbourne:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

Leading global hotel brand with career advancement opportunities

Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.

Complimentary duty meals whilst on shift

Discounted food & beverage and park club health & day spa treatments

Discounted onsite car parking

Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern

Generous paid time off and holiday policies including paid parental leave and wellbeing leave

10% discount with NIB Health insurance





About the role:

As the Assistant Manager, you will be responsible for assisting in managing The Lounge & Garden and Radii Restaurant & Bar as a successful independent profit centre, through planning, organising, directing and controlling the Food and Beverage operation and administration.You will ensure maximum guest satisfaction is achieved and service is consistent with Hyatt International standards.Working in a team of 20, you will provide support in supervising and managing the day-to-day operations.

Some of the responsibilities include:

Provide leadership to a diverse team, ensure all employees deliver the brand promise and provide exceptional guest service at all times

Handle guest enquiries and complaints in a courteous and efficient manner

Assist with creating and communicating the rosters and delegation of tasks and responsibilities

Assist in controlling manning levels of the Restaurant in relation to occupancy, requirements, service quality and costs

Provide training and onboarding support for current associates within the department

Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations

Qualifications

Previous supervisory/managerial experience in a similar role or fast-paced environment

A current Victorian Responsible Service of Alcohol (RSA) certificate

Exceptional people management and interpersonal skills along with strong communication skills

The confidence to promote ideas and make sound decisions under pressure

A strong attention to detail and the desire to produce high-quality operational and administrative outcomes

The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards

The flexibility to work on a rotating roster, including weekends and public holidays

Our family is always growing. Want to be in the know?

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📌 Assistant Manager - Radii Restaurant & The Lounge (Melbourne)
🏢 Hyatt Hotels
📍 Melbourne