As Venue Manager, you will be responsible for overseeing the daily operation of In Forno Hamilton and ensuring our guests consistently receive excellent food, service and hospitality. You will work closely with our General Manager, owner, kitchen team and supervisors to maintain high standards across the venue.

Key responsibilities

- Leading and supporting the front-of-house team
- Managing daily lunch and dinner services
- Creating rosters and managing labour costs
- Recruiting, training and developing team members
- Maintaining high standards of customer service
- Responding professionally to guest feedback and resolving issues
- Managing bookings, large groups and functions
- Monitoring stock levels and coordinating orders
- Supporting promotions, events and local marketing initiatives
- Ensuring opening, closing and cleaning procedures are completed correctly

About you

- Has previous experience managing or supervising a busy hospitality venue
- Is confident leading a team during high-volume services




- Is organised, reliable and able to follow through on tasks
- Communicates clearly and professionally
- Has a strong understanding of restaurant operations and customer service
- Can manage staffing, stock and costs responsibly
- Is comfortable handling guest complaints and making decisions during service
- Enjoys training people and building a positive team culture
- Is available to work evenings and weekends
- Holds a current NSW RSA certificate

- A key leadership position within an established local restaurant
- Support from an experienced General Manager and ownership team
- The opportunity to contribute ideas and improve venue operations
- A friendly, energetic and supportive team workplace
- Staff discounts across In Forno venues
- Opportunities to grow as the business continues to develop

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📌 Restaurant Manager (Newcastle City Council)
🏢 In Forno
📍 Newcastle City Council