CGU, part of Insurance Australia Group, is seeking a broker service lead for a 12‑month fixed‑term contract across multiple Australian locations. The role offers a hybrid arrangement with up to two work-from-home days per week and a focus on owning relationships for broker service and issue resolution.
You will advocate for brokers, remove friction in service delivery, and collaborate with underwriting, claims, and operations to progress requests while delivering a proactive broker experience
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📌 Broker Experience Specialist (Hybrid) (Melbourne)
🏢 Iag
📍 Melbourne