Smartways Logistics Holdings – Dandenong VIC

Ready to lead a team where accuracy really counts? We’re looking for a Warehouse Supervisor to run the day-to-day of a busy pharmaceutical and medical warehouse. You’ll keep orders moving, keep the team on track, and make sure every product is handled safely and compliantly. If you have solid experience in a regulated environment and know how to get the best out of a team, we’d like to hear from you.

What you’ll do

- Oversee daily warehouse operations so orders are processed to GWP standards and on schedule
- Prioritise workflow to meet delivery timelines without compromising product integrity
- Lead, train and support Warehouse Operators, and address performance issues promptly and respectfully
- Act as the first point of contact for customers on order changes and inventory queries
- Run WMS reports and reconciliations, and investigate stock variances
- Oversee handling of Schedule 2, 3, 4, 8 and 9 medicines under strict security and chain-of-custody controls
- Monitor and trend temperature data, and report deviations and excursions
- Facilitate investigations, CAPAs, change controls and customer complaints, and support audits
- Run safety risk assessments and enforce PPE, traffic management and Dangerous Goods procedures
- Supervise contractors on site and keep the warehouse clean, safe and secure

Ready to lead a team where accuracy really counts? We’re looking for a Warehouse Supervisor to run the day-to-day of a busy pharmaceutical and medical warehouse. You’ll keep orders moving, keep the team on track, and make sure every product is handled safely and compliantly. If you have solid experience in a regulated environment and know how to get the best out of a team,



we’d like to hear from you.

What you’ll do

- Oversee daily warehouse operations so orders are processed to GWP standards and on schedule
- Prioritise workflow to meet delivery timelines without compromising product integrity
- Lead, train and support Warehouse Operators, and address performance issues promptly and respectfully
- Act as the first point of contact for customers on order changes and inventory queries
- Run WMS reports and reconciliations, and investigate stock variances
- Oversee handling of Schedule 2, 3, 4, 8 and 9 medicines under strict security and chain-of-custody controls
- Monitor and trend temperature data, and report deviations and excursions
- Facilitate investigations, CAPAs, change controls and customer complaints, and support audits
- Run safety risk assessments and enforce PPE, traffic management and Dangerous Goods procedures
- Supervise contractors on site and keep the warehouse clean, safe and secure

What you’ll bring

- At least 4 years’ experience in a highly regulated industry, such as GMP or GDP
- Proven experience leading or supervising a team
- A current forklift licence
- Solid knowledge of GDP/GWP, cold chain and controlled drug handling
- Confidence with a WMS and Microsoft 365
- Clear communication skills and a customer-focused approach
- Confidence to stop work and escalation when quality, safety or compliance is at risk
- First Aid or Fire Warden certification (desirable)

Requirements

- A clear National Police Check, renewed annually

Why join us

- A leadership role with real ownership of the operation
- Meaningful work that gets medicines and medical supplies where they’re needed
- Ongoing training and development

#J-18808-Ljbffr

📌 Warehouse Supervisor (City of Greater Dandenong)
🏢 Smartways Logistics Holdings
📍 City of Greater Dandenong