Administration and Project Support Officer

Queensland Council of Social Service - West End QLD

Are you a highly organised administration professional who enjoys supporting people, projects and day-to-day operations? This is an opportunity to join Queensland's peak body for the community sector in a varied role, providing practical support across the organisation.

Operations Team | Brisbane (West End)

Are you a highly organised administration professional who enjoys supporting people, projects and day-to-day operations? This is an opportunity to join Queensland's peak body for the community sector in a varied role, providing practical support across the organisation.

About us

The Queensland Council of Social Service (QCOSS) is Queensland's peak body for the community services sector. Our vision is to achieve equality, opportunity and wellbeing for every person, in every community. We bring people together to influence policy, strengthen the sector and advocate for fairer outcomes for Queenslanders.

About the role

The Administration and Project Support Officer provides high-quality administrative and coordination support across QCOSS. Reporting to the Director, Operations, the role is critical in maintaining QCOSS' systems, record keeping and communications, as well as supporting human resources, projects, meetings, events and other organisational activities.

The position also provides back-up support to the Executive Assistant to the CEO, assists with membership activities, and acts as QCOSS' first point of contact for incoming enquiries.

About you

You are a proactive, adaptable and detail-focused administration skilled who can manage competing priorities,



work collaboratively and use sound judgement. You support inclusive workplaces, communicate professionally with diverse stakeholders and take pride in your work.

Selection criteria

- Relevant qualifications or equivalent relevant experience with demonstrated capability to provide high-quality administrative support, strong organisational skills, and attention to detail.
- Proven ability to manage competing priorities, coordinate multiple tasks within agreed timeframes, and apply effective time and project management skills in a fast-paced environment.
- Demonstrated proficiency with Microsoft Office (including Outlook, Word, Excel and PowerPoint) and the ability to quickly learn and use organisational systems such as Dynamics CRM, SharePoint, project management and LMS platforms.
- Well-developed written and verbal communication skills, with the ability to work collaboratively or autonomously, build constructive relationships, engage effectively with diverse stakeholders, and apply strong attention to detail in all work.
- Demonstrated flexibility, adaptability and a proactive 'can-do' approach to problem-solving and supporting team outcomes.
- Commitment to social justice, QCOSS values and the role of the community services sector in delivering services to vulnerable Queenslanders.

In addition,



the following mandatory requirement applies:

- Work rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

What you will get

- QCOSS offers a supportive, values-driven workplace and the opportunity to contribute to an organisation focused on positive social change.
- Part-time fixed-term position for 12 months, with the possibility of extension
- 30.4 hours per week, worked across five days per week at the QCOSS office in West End, with occasional out of hours work to support key organisational events
- QCOSS/TSU Enterprise Bargaining Agreement Level 3: $81,608.40 to $87,513.88 per annum, pro rata for part-time hours, dependent on qualifications and relevant experience
- 13 per cent superannuation and salary packaging benefits

Find out more

The position description and selection criteria can be found on the QCOSS website at or by emailing ****@qcoss.org.au. For further information, please contact the Director, Operations, on 6***.

Inclusion and diversity

QCOSS is an inclusive employer. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which we live and work and support their right to self-determination. We are committed to creating an inclusive workplace where diversity is recognised and celebrated. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disability.

We respectfully request no recruitment agency approaches.

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📌 Administration and Project Support Officer (Brisbane City)
🏢 Queensland Council of Social Service
📍 Brisbane City