Two Opportunities. One Great Team. Join Vantage Dental!

Vantage Dental | Central Wollongong | Two Vacancies

We're growing and looking for two reliable, motivated people who take pride in their work and care about the patient experience.

Whether you're an organised receptionist who keeps a busy practice running smoothly or a dental assistant who enjoys working chairside, you'll be joining a team that values respect, teamwork and getting things done well.

We're recruiting for two positions:

- Dental Receptionist / Front Desk Coordinator

- Dental Assistant / Dental Nurse

About Vantage Dental

Vantage Dental is a patient-focused dental practice in central Wollongong, supported by a team of three dentists and dedicated support staff.

We're building a positive workplace where people communicate openly, support one another and take pride in delivering quality dental care.

Our location offers convenient access, ample street parking and free staff parking inside the building.

Position 1: Dental Receptionist / Front Desk Coordinator

You'll play a central role in keeping the practice organised and ensuring patients receive a welcoming, professional experience from their first phone call to checkout.

Your responsibilities will include:

- Welcoming patients and managing incoming calls and enquiries

- Coordinating appointments, cancellations, rescheduling and treatment bookings

- Managing the appointment book and supporting efficient dentist schedules

- Processing payments, HICAPS, Medicare and eligible Child Dental Benefits Schedule (CDBS) claims

- Handling daily banking and payment reconciliation

- Managing patient recalls, follow-ups and appointment confirmations

- Preparing treatment estimates and explaining fees and payment options

- Maintaining accurate patient records and managing correspondence

- Following up missed calls and helping reactivate overdue patients

- Assisting with general administration, stock orders and daily practice operations





- Maintaining patient confidentiality and professional standards

What we're looking for:

- Previous experience in dental, medical or general reception

- Solid computer skills and confidence learning practice management systems

- Excellent communication, organisation and customer service skills
- A professional telephone manner and attention to detail
- The ability to multitask and remain calm in a busy environment

- Familiarity with HICAPS, Medicare and private health fund claiming

Dental4Windows experience is desirable but not essential. Dental reception experience will be highly regarded.

Position 2: Dental Assistant / Dental Nurse

You'll work alongside our dentists to support clinical procedures, maintain efficient workflows and help patients feel comfortable throughout their visits.

Your responsibilities will include:

- Chairside assisting across a range of dental procedures

- Preparing and turning over treatment rooms

- Preparing instruments, materials and equipment

- Performing instrument reprocessing and sterilisation in accordance with infection control requirements

- Maintaining a clean, organised and well-stocked clinical environment

- Supporting patient comfort and efficient clinical workflows

- Monitoring clinical stock and assisting with equipment care

- Working collaboratively with dentists and the wider support team

What we're looking for:

- Previous dental assisting experience is desirable

- Knowledge of sterilisation and infection prevention procedures

- Strong organisation, reliability and attention to detail
- A caring, professional and patient-focused approach




- The ability to work efficiently and collaboratively in a busy practice

Implant dentistry and surgical assisting experience would be an advantage, but are not essential. Candidates keen to develop their clinical skills are encouraged to apply.

Why Join Vantage Dental?

We want our team members to feel supported, respected and proud of the work they do.

You'll have the opportunity to:

- Join a growing practice with a collaborative team

- Work in an environment that values communication and teamwork

- Develop your skills and take on greater responsibility over time

- Enjoy a convenient central Wollongong location

- Benefit from free staff parking within the building, plus ample street parking

We value people who take initiative, support their colleagues and contribute to an excellent patient experience.

Employment Details

- Employment type: Casual to start, for both positions

- Practice hours: Monday to Friday, 8:30 am–5:00 pm

- Reception: Availability across all five weekdays is preferred to support consistent front desk coverage

- Dental assisting: Minimum three days per week, with working days negotiable

- Future opportunities: Potential to transition to permanent part-time or full-time employment following a six-month review, subject to performance and practice requirements

Ready to Join Us?

If you're looking for an opportunity to contribute to a growing dental practice and be part of a team that values its people, we'd love to hear from you.

Please apply through SEEK with your resume and a brief cover letter outlining your relevant experience, availability and preferred position.

Alternatively, you can email your application to *@vantagedental.com.au.

Please specify whether you're interested in the Dental Receptionist / Front Desk position, the Dental Assistant / Dental Nurse position, or both.

Vantage Dental — Growing together, one patient at a time.

📌 Dental Receptionist & Dental Assistant – Two Positions (Wollongong)
🏢 Vantage Dental
📍 Wollongong