About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

Title: Delivery Liaison Officer
Requisition ID: 12841
Work Type: Ongoing Full Time
Fixed Term Period: Not Applicable
Location: North Eastern Victoria
Date Posted: 6 Oct 2026

About The Role

The Delivery Liaison Officer connects internal teams with external stakeholders, including Local Government Areas and government partners. The role supports effective information flow, builds strong relationships and provides timely advice to support decision-making.

The role investigates and resolves issues affecting the road network, identifies stakeholder needs, and prepares reports, briefs, agreements and correspondence on complex matters. It also provides accurate and timely administrative and operational support, helps improve business processes, and ensures work is completed to required standards and timeframes.

What We’re Looking For

- Builds effective partnerships and collaborative solutions, engaging stakeholders throughout the problem-solving process.
- Applies critical thinking and systems thinking to understand complex issues, assess information and identify practical solutions.
- Demonstrates flexibility and adaptability,



responding to changing priorities and embracing new skills and ways of working.
- Builds strong stakeholder relationships, understanding needs, managing expectations and keeping people informed and engaged.
- Understands the political, regulatory and organisational context to ensure advice and solutions are practical and fit for purpose.

Qualifications And Experience

You’ll bring:

- List Proven experience in drafting clear written communications (mandatory).
- Proven stakeholder management experience (mandatory).
- A valid Driver’s Licence with no restrictions that prevent you from performing the inherent requirements of the role (mandatory).
- A relevant tertiary qualification and understanding of IAP2 engagement principles (desirable).

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

For further information about the role, please contact Amelia Fisher, Manager Regional Services, at

Key information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

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📌 Delivery Liaison Officer (Benalla Rural City)
🏢 Department of Transport and Planning
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