12 Oct
|
Neighbourhood Plumbing Management
|
Melbourne
12 Oct
Neighbourhood Plumbing Management
Melbourne
Neighbourhood Plumbing Management Pty Ltd – Melbourne VIC
Neighbourhood Plumbing Management Pty Ltd is a professional plumbing services company based in Melbourne, specialising in maintenance and residential plumbing solutions. The business provides reliable, high-quality services across drainage, gas fitting, hot water systems, water supply repairs, heating solutions, and general plumbing maintenance.
Our team of experienced technicians focuses on accurate fault-finding, efficient repairs, and long-term plumbing solutions, ensuring every job is completed to a high standard. We utilise modern diagnostic tools and proven industry methods to identify issues quickly and resolve them effectively.
About You :
- Qualified Plumber (licensed where applicable)
Position Summary :
The Install Plumber is responsible for the delivery of installation works across residential projects, ensuring jobs are completed safely, efficiently, and in accordance with company standards.
This role is performance-driven and requires the consistent execution of installation work to a high standard while maintaining productivity, protecting gross margin, and ensuring all works are completed, documented, invoiced, and compliant.
The Install Plumber is accountable for both the quality of workmanship and the commercial outcome of the job.
Key Requirements :
- Experience in residential installation works
- Robust understanding of plumbing systems, codes, and regulations
- Ability to work independently and manage job sites effectively
- Strong problem-solving and communication skills
- Experience working within installation or construction environments preferred
Job Responsibility :
Carry out plumbing installations including but not limited to:
- Drainage systems (sewer & stormwater)
- Water systems
- Gas installations
- Fixture and appliance installations
Complete all works in accordance with:
- Relevant codes and standards (VBA)
- Manufacturer specifications
Deliver high-quality installation works within allocated timeframes
Ensure workmanship aligns with company quality standards
Job Execution & Productivity
Complete jobs within allocated timeframes
Manage time onsite efficiently
Identify and escalat variations or additional works immediately
Minimise delays and avoid unnecessary downtime
Ensure all required materials and tools are prepared prior to commencement
Maintain productivity while protecting profitability and labour efficiency
Quality Control
Deliver work to a consistent and high standard
Ensure installations are completed correctly the first time
Reduce defects, rework, and callbacks
Conduct final checks prior to job completion
Maintain attention to detail across all installation works
Compliance & Certification
Ensure all works comply with applicable plumbing regulations and standards
Upload documentation to support compliance certification,
including detailed photos and labels
Identify jobs requiring permits and notify dispatch/office
Ensure all compliance documentation is accurate and submitted correctly
Maintain full compliance with VBA and company requirements
Job Documentation
Record detailed and accurate job notes
Upload required photos before, during, and after works
Ensure all documentation reflects completed works accurately
Support invoicing requirements through accurate job completion records
Collect payments from clients onsite following job completion or as part of progress payment schedules
Customer Interaction
Communicate professionally with clients onsite
Explain scope of works where required
Manage expectations and system handovers where applicable
Seek customer feedback through online platforms including Google, Product Review, Facebook, Podium, and other approved review channels
Represent Neighbourhood Trades professionally at all times
Invoicing & Payment Support
Ensure all completed work is ready for invoicing
Provide accurate job details to support billing
Confirm job completion status with office/dispatch
Support accurate and timely payment collection processes
Team & Operational Alignment
Follow instructions from Dispatch and Management
Work collaboratively with apprentices and other technicians, including supporting apprentice training and development
Maintain communication regarding job progress and operational issues
Support overall operational efficiency and team culture
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📌 Install Plumber (Melbourne)
🏢 Neighbourhood Plumbing Management
📍 Melbourne