Position Profile

Responsible for providing leadership and direction to all support staff under direct control, and to liaise with other departments / wards in the provision of quality patient care. This is a Permanent Full Time Appointment.

Area Profile

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria

- Workforce Coordination and Leadership Demonstrated ability to coordinate and support a diverse workforce in a complex operational environment, including allocating resources, managing rostering requirements, responding to changing service demands and supporting staff performance to ensure effective service delivery.
- Operational Service Delivery and Continuous Improvement Demonstrated ability to organise and prioritise work, identify and resolve operational issues, and contribute to the delivery and continuous improvement of quality support services that meet organisational standards and patient needs.
- Safety, Compliance and Risk Management Demonstrated commitment to maintaining safe, compliant and inclusive workplaces through the application of relevant legislation, policies and procedures relating to infection prevention and control, manual handling, workplace safety, equity and service delivery standards.
- Communication and Team-oriented Working Relationships Demonstrated ability to communicate effectively and build productive working relationships with staff, managers and stakeholders, using sound interpersonal skills to coordinate services, address issues and support positive team outcomes.
- Personal Effectiveness and Adaptability Demonstrated ability to work both independently and collaboratively, showing initiative,



resilience and sound judgement when managing competing priorities in a dynamic healthcare environment.

Employee Benefits

In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

- 12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here.
- Access to generous salary packaging arrangements.
- Professional Development Opportunities and Study Leave/assistance.
- Flexible working arrangements.
- Flexible leave arrangements.
- Other professional and location based allowances.

Further Job Related Information

For Further Job Related Information: We encourage you to contact Steven Elvy on . Further information about the role, including key duties please see the Job Description Form (available online at ).

Eligibility to Apply

Eligibility to Apply: To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.

Other Conditions

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We are committed to the National Principles for Child Safe Organisations. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

Other Conditions: WA Health engages staff in positions of trust and responsibility.



WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.

Further Selection Process

Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within WACHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

Diversity & Inclusion

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).

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📌 Patient Support Coordinator Bunbury
🏢 Wa Country Health Service
📍 Bunbury