12 Oct
|
Revolut
|
Australia
Revolut Ltd in Australia is seeking a Subject Matter Expert (Escalated Complaints) to lead end-to-end external dispute resolution with the Australian Financial Complaints Authority (AFCA). You will act as the bridge between customers, internal teams, and the regulator to resolve complaints efficiently.
In this remote Australia-based role, you will conduct conciliation calls, de-escalate complex issues, and drive improvements through QA/QC checks, data analysis, and collaboration with Product
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📌 Senior Escalated Complaints Expert — Australia (Remote)
🏢 Revolut
📍 Australia