Senior Application Support Engineer On-Call SaaS/AI Cloud (Melbourne)

Senior Application Support Engineer On-Call SaaS/AI Cloud (Melbourne)

12 Oct
|
New Economy Minerals Jobs
|
Melbourne

12 Oct

New Economy Minerals Jobs

Melbourne

LivePerson in Melbourne, VIC, is seeking a Senior Tier 3/4 Support Engineer for SaaS products. You will own the end-to-end case lifecycle, act as the technical escalation point, and bridge between customers, Product Management, R&D;, and business units.

The ideal candidate has 3+ years in Tier 3/4 support, a technical degree, and proven experience communicating with enterprise customers during critical situations. On-call rotation is included as part of the role.

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📌 Senior Application Support Engineer On-Call SaaS/AI Cloud (Melbourne)
🏢 New Economy Minerals Jobs
📍 Melbourne

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