About Us

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

About Us

ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from innovative hiring strategies to end-to-end digital transformation. Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence.

Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact. Whether it’s onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference.

From Sydney to Perth and everywhere in between, we’re driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work. At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success.

Job Title – UXD Designer

Job Location – Sydney

Employment Type – Contract/FTC

What You’ll Do

Discovery and Problem Definition

- Conduct customer and staff research to understand needs, pain points, and context of use
- Frame ambiguous or complex problems into explicit design and research questions




- Synthesise research findings into actionable insights for product and engineering teams

Journey and Service Design

- Map end-to-end customer and staff journeys across digital and operational touchpoints
- Develop service blueprints that connect front-end experience to back-end process and
systems
- Identify opportunities to simplify, automate, or remove unnecessary complexity from
workflows

Interaction and Workflow Design

- Design information architecture for complex, data-rich enterprise applications
- Produce wireframes and interactive prototypes for digital products and operational platforms
- Design workflows that reduce staff effort and support consistent, compliant decision-making

Delivery Support

- Produce clear design specifications ready for engineering build
- Conduct usability testing and iterate designs based on findings
- Work within Agile delivery teams, participating in ceremonies and iterative delivery cycles

Stakeholder Engagement

- Facilitate workshops with product, engineering, operations, and business stakeholders
- Present design work and rationale clearly to both technical and non-technical audiences
- Build solid working relationships with Product Owners and Engineers to ensure design intent
is preserved through delivery

Required Skills and Experience

Human-Centred Design





- Proven experience applying human-centred design methods to real-world, complex problems
- Ability to balance customer needs with business and technical constraints

Enterprise and Workflow Design

- Experience designing for complex workflows, enterprise applications, B2B experiences, or operational platforms
- Comfort working with multi-step processes, business rules, and system-driven constraints

Systems Thinking

- Ability to understand and design across interconnected journeys, workflows, and underlying
systems
- Capacity to see how a single design decision affects the broader operational and technical
ecosystem

UX and Prototyping

- Strong craft skills in service design, experience design, wireframing, and prototyping
- Experience conducting usability testing and iterating based on evidence

AI-Augmented Design

- Experience using AI-assisted design tools — such as generative wireframing and prototyping
features, AI-assisted layout and content variant generation — to accelerate ideation and exploration
- Experience using AI to accelerate research synthesis, including summarising qualitative
feedback, identifying patterns across journeys, and surfacing insights faster from research
and analytics data
- Prior hands‑on experience with AI design or research tools is beneficial, but not mandatory.
- As with domain knowledge, candidates are expected to build fluency with CBA's approved AI
tooling after joining, applying it responsibly and in line with CBA's data handling and
compliance requirements

Collaboration and Communication

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📌 UXD Designer (Sydney)
🏢 ALOIS UK
📍 Sydney