HYPARResidential Care is an innovative and growing support service, specialising in providing residential care for young peoplewho have complex needs and challenging behaviour.

We are looking for experienced and passionate Lead Youth Workers (Lead Mentors) who can provide support alongside our Care Team Leaders and Mentors in the South West region (some travel to the Narangba and Mansfield offices may be required for team meetings and training opportunities)

We’re looking for candidates who not only have the skills for the role but will provide a positive, safe space for our young people as we promote their growth and connection to the community.

About HYPAR

The HYPAR Group is a collective of specialist organisations supporting young people, people with disability, and people seeking personal wellbeing and independence. We offer a range of tailored supports, including Mentoring, Supported Independent Living (SIL), Disability Support, Residential Care, Outdoor Mentorship and Adventure Activities to participants across South-East Queensland region.

For further information about our organisation please visit our website

About the Role

Lead Youth Workers (Lead Mentors) are responsible for supporting their Care Team Leader with administration tasks, scheduled house duties and providing coaching and guidance to the Mentors within their house/s.

A day in the role of our Lead Youth Worker (Lead Mentor) will include:

Create meaningful change by empowering, informing and advocating for our participants

Use your industry experience to provide guidance and support to Mentors within your assigned houses around the young people’s behaviours,



and weekly plan

Contribute to the development and implementation of Safety and Support Plans and once developed follow the plans in place and assist other Mentors in following the plans in place

Assist the Care Team Leader with managing administrative and house duties as directed within their house/s while keeping appropriate records

You will be required to support service users with high levels of challenging behaviours, mental health issues, disabilities, or high medical needs

Responsible for meal planning and weekly shopping in their assigned house/s

Perform weekly house inspections

Ensure all relevant appointments are recorded and communicated effectively for all young people in their assigned house/s

Provide input into the Care Team Leader’s fortnightly summaries and young people’s care plans

About You

The ideal candidate for this position will have:

Emotional intelligence, initiative and flexibility to build strong relationships with our young people

A passion for building connections with community services

Skilled in problem solving, conflict resolution and negotiation skills

Ability to exercise initiative and professional judgment

Good written and verbal communication skills

Time management and planning skills





Demonstrated ability to deal with unpredictable situations and behaviours

Ability to critically reflect on practice, both personally and professionally

A solid understanding of mental health, support services and child, youth and family legislationas well as having a solid therapeutic background

You will also be required to have or ability to obtain:

Must have completed a Cert IV or higher in an industry relevant field

Previous experience working in residential care or with young people with complex and challenging behaviours.

TCI Trained

Paid Blue Card

Paid NDIS Worker Screening (Formerly Yellow Card)

First Aid & CPR

Current Open QLD driver’s licence

Child Safety background screening check (LCS2)

A working android or Apple smartphone

Benefits of Working in HYPAR Residential Care

Career and remuneration growth through various internal training courses

Versatile workplace with casual roles and close-to-home work options to promote work/life balance

HYPAR Wild activity days with our young people - Kayaking, abseiling, camping and more!

Support and guidance from an experienced leadership team, with on-call supervisors available 24/7

Perform meaningful work and create a positive difference in the lives of our young people

Portable long service leave available to employees

Refer-a-mate incentive program

Make a real difference to the lives of our vulnerable, young participants

Applicants who identify as Aboriginal or Torres Strait Islanders are strongly encouraged to apply.

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📌 Lead Youth Worker (City of Ipswich)
🏢 Hypar Wild Pty
📍 City of Ipswich