Be the Link Between Information and Care!
Join the Clinical Support Unit and play a vital role in supporting safe, high-quality patient care. As an Administrative Officer - Medical Records, you will help manage and maintain confidential patient information, ensuring medical records are accessible, accurate and available when they are needed most.

Job details

- Position status: Casual
- Position type: Non Standard Hours
- Occupational group: Administration
- Classification: AO3
- Workplace Location: North West Qld
- Job ad reference: QLD/MI
- Closing date: 05-Nov-2026
- Salary Other: $51.47 to $57.24 p.h
- Job duration: Casual
- Contact person: Elyshia Skelly
- Contact details:
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About the role

As an Administrative Officer - Medical Records, you will be an significant member of the Clinical Support Unit, supporting the efficient management of patient information across the hospital.

- Process, track and manage patient medical records to ensure timely access to information that supports patient care.
- Maintain the confidentiality and security of sensitive patient information while providing records support across wards, clinics and hospital departments.
- Provide administrative, reception and information release support, including the use of Queensland Health systems and software.

Requirements

- Appointee will be required to work day shifts with diverse start times (between 7am, 730am and 8am) as scheduled in the roster provided.
- C Class Motor Vehicle Licence.
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B,



Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives

Once a raw frontier town built in the heart of North West Queensland around the vast mineral resources, Mount Isa has grown into a thriving industrial and commercial centre renowned for its friendly and welcoming nature.

Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.

Mount Isa is a great place to live and work!

Interested?

Contact: Elyshia Skelly on .

Applications close: Thursday, 5 November 2026.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community. We are an equal opportunity employer.

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📌 Administrative Officer - Medical Records (Mount Isa)
🏢 Live North West QLD
📍 Mount Isa