Match carers with clients and make a real difference every day

Work on our current ShiftCare rostering platform

About us

Just for u Care is a Melbourne-based, government-approved in-home care provider. We deliver personal care, dementia care and Support at Home services for older Australians, alongside NDIS disability supports. Our clients rely on us to send the right carer, at the right time, every time, and our rostering team is at the centre of that.

About the role

As a Rostering Coordinator, you’ll be part of a small, close-knit rostering team, reporting to our Rostering Team Leader. Your focus is the day-to-day roster: making sure every client gets the right carer at the right time, and keeping things running smoothly when plans change. You’ll have the support and guidance of an experienced team leader, so you can focus on doing great rostering.

We’re also recruiting a Rostering Team Leader at the same time. If you have rostering leadership experience, take a look at that ad too.

What you’ll do

Build and maintain rosters in ShiftCare, matching carers to clients by skills, availability, preferences and continuity of care

Fill open shifts and manage last-minute changes, cancellations and absences

Answer calls and enquiries from clients, families and carers in a friendly, professional way





Keep carer availability and client details accurate and up to date

Work with Care Consultants on new client starts and service changes

Follow SCHADS Award and compliance requirements when building rosters

Check timesheets and shift data to support accurate payroll

Escalate complex issues to the Rostering Team Leader and contribute ideas to improve how we work

About you

Rostering, scheduling or coordination experience, ideally in home care, aged care, NDIS or community services

Highly organised, with strong attention to detail

Calm and solution-focused when things change quickly

Warm, clear communicator on the phone

Comfortable learning new software (ShiftCare experience a bonus)

Understanding of the SCHADS Award is an advantage

Care work experience is a bonus. If you’ve been a carer and want to move into the office, we’d love to hear from you.

What we offer

$73,000 – $77,000 + super, depending on experience

4 days in the office and 1 day working from home each week after training

Training on ShiftCare and support from an experienced team leader

A supportive, values-driven team where your work directly affects people’s lives

#J-18808-Ljbffr

📌 Rostering Coordinator (Melbourne)
🏢 JustForU Baby Products
📍 Melbourne