AIA Australia is seeking a General Manager, Customer to lead customer experience, engagement and wellbeing strategy, shaping straightforward, personalised experiences that build trust and long-term value for customers and partners.
Reporting to the Chief Customer Operations and Claims Operations Officer, the role drives enterprise-wide customer outcomes and champions a customer-centric culture across the organisation.
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📌 Head of Customer Experience & Wellbeing (Melbourne)
🏢 Aia
📍 Melbourne