Senior Manager, Customer Care & Governance (Hybrid) (Melbourne)

Senior Manager, Customer Care & Governance (Hybrid) (Melbourne)

12 Oct
|
Bendigobank
|
Melbourne

12 Oct

Bendigobank

Melbourne

Bendigo Bank is seeking a Senior Manager - Customer Care & Governance to lead QA, complaints management and governance across Wealth and Margin Lending, delivering compliant, high-quality customer experiences.

Reporting to the Head of Wealth Products & Process Governance, you will coach the Customer Care & Governance Analysts, monitor risk policies, and drive continuous improvement through customer feedback trends and change initiatives.

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📌 Senior Manager, Customer Care & Governance (Hybrid) (Melbourne)
🏢 Bendigobank
📍 Melbourne

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