Head of Community Outreach & Customer Support (Fines & Debts) (Parramatta)

Head of Community Outreach & Customer Support (Fines & Debts) (Parramatta)

12 Oct
|
NSW Department of Customer Service
|
Parramatta

12 Oct

NSW Department of Customer Service

Parramatta

The NSW Department of Customer Service is seeking a Manager, Supported Customers and Outreach - Fines and Debt in NSW. The role reports to the Director, Customer Channels and leads the Supported Customers and Outreach Team across multiple locations including Parramatta and regional centres.

Key responsibilities include embedding culturally secure services, managing a large dispersed team, and building partnerships to reduce the impact of fines and debts on vulnerable customers.

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📌 Head of Community Outreach & Customer Support (Fines & Debts) (Parramatta)
🏢 NSW Department of Customer Service
📍 Parramatta

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