The Company

Pacific Hoseflex is a third-generation Australian owned and operated company, recognised as an industry leader in engineering fluid transfer solutions for a wide range of industries. Located in Cockburn Central, we design and manufacture high-quality fluid transfer products and solutions that meet the highest performance and safety standards.

About the Opportunity

Lead the Western Australian operations of an established Australian manufacturer and supplier supporting the oil and gas, energy, resources and industrial sectors. This senior leadership role has responsibility for branch profitability, operational performance, customer growth, safety and the development of a capable local team.

You will be given the autonomy and support to strengthen the branch's commercial performance, develop its people and build a scalable operation capable of supporting continued growth across Western Australia's energy and resources markets.

Benefits of working at Pacific Hoseflex

- Competitive salary and fully maintained company vehicle
- Senior leadership role with genuine ownership of branch performance and business outcomes.
- Opportunity to influence strategy, operational improvement and commercial growth within an established Australian manufacturing business.
- Supportive senior leadership team with a focus on accountability, collaboration and continuous improvement.
- Varied role combining operations, people leadership, customer relationships, financial performance and process improvement.
- Chance to lead and develop a capable team while building a positive, safety-focused and performance-driven branch culture.
- Genuine decision-making authority to set Branch priorities, allocate resources and make timely operational and commercial decisions within agreed budgets, policies and national business objectives.

How You'll Make a Difference:

Leading a multidisciplinary small team across sales, customer service, operations, production, warehousing and administration,



you will have end-to-end accountability for the performance and continued development of the WA operation.

Reporting to the Operations Director, your main responsibilities will include but are not limited to:

- Taking ownership of branch performance across operations, financial outcomes, customer service, safety, quality and team leadership.
- Developing and executing branch business plans that support revenue growth, operational capacity, profitability and long-term sustainability.
- Managing budgets, labour costs, operating expenditure and forecasting performance.
- Leading, coaching and developing team members while building a positive, accountable and performance-focused culture.
- Overseeing day-to-day branch operations, including customer service, quoting, purchasing, scheduling, production, stock control, dispatch and administration.
- Building strong relationships with customers, suppliers and internal stakeholders to improve service, responsiveness and commercial outcomes.
- Promoting strong WHS, environmental, quality, risk management and compliance practices across the branch.
- Driving continuous improvement, Lean, 5S and process improvement initiatives to improve productivity, quality, efficiency and profitability.
- Developing and executing the WA growth strategy in alignment with national business objectives.
- Expanding relationships with oil and gas, energy, resources and major industrial customers.
- Maintaining a visible sales pipeline and improving revenue, gross margin, customer retention and market penetration.
- Identifying new markets,



products, services and strategic partnership opportunities.
- Regional or interstate travel is expected in maintaining senior relationships with key customers

About You:

As the successful candidate, you will have:

- Leadership experience within oil and gas, LNG, energy, resources, engineered products or industrial services will be highly regarded.
- Proven experience leading a branch, business unit, manufacturing site, operational division or similar autonomous function.
- Strong commercial and financial capability, including profit and loss accountability, budget management, cost control, forecasting and reporting.
- A confident leadership style with the ability to coach, develop, engage and hold teams accountable for performance outcomes.
- Operational leadership experience in manufacturing, industrial, production, customer service, distribution or a related environment.
- Solid planning, problem-solving, communication, stakeholder management and decision-making skills.
- The ability to use operational, financial, safety, quality and customer data to identify trends, solve problems and drive measurable improvement.
- Working knowledge of WHS, environmental, quality and compliance requirements in an operational or industrial environment.
- Experience implementing Lean, 5S, continuous improvement, process improvement or system-based initiatives.

Relevant qualifications in Business, Engineering, Manufacturing, Leadership or a related discipline are desirable, although equivalent senior operational and commercial experience will also be highly regarded.

If you are an experienced operational and commercial leader who understands the expectations of the oil and gas, energy or industrial sectors, we would like to hear from you. Please apply with your resume and a brief covering letter outlining your relevant industry and branch leadership experience.

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📌 General Manager-WA Operations (Western Australia)
🏢 Pacific Hoseflex
📍 Western Australia