Senior Customer Service Lead Digital & Kpi Excellence Melbourne

Senior Customer Service Lead Digital & Kpi Excellence Melbourne

11 Oct
|
Pinehurst Senior Living
|
Melbourne

11 Oct

Pinehurst Senior Living

Melbourne

Michelin Australia seeks a Senior Customer Service Representative to lead the CS team and drive exceptional service across the order-to-delivery journey.
You will manage inbound inquiries, perform proactive outbound engagement, and report on KPIs using CRM/ERP tools.
The role emphasizes continuous improvement, cross-functional collaboration, and delivering a superior customer experience.
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📌 Senior Customer Service Lead Digital & Kpi Excellence Melbourne
🏢 Pinehurst Senior Living
📍 Melbourne

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