A foundational leadership opportunity for someone who believes exceptional clinical care and world-class hospitality should go hand in hand.

About Symbol – Positive Aged Care

Symbol is a privately owned and operated entity of the Peiris Group, a Western Australian family office with a strong reputation across the not-for-profit and support services sectors and a growing portfolio of purpose-driven businesses.

Symbol was established in response to a clear opportunity in aged care: to restore warmth, dignity and genuine human connection to the delivery of support at home. While the sector has matured significantly in its regulatory and operational capability, we believe there remains enormous opportunity to combine clinical excellence with true hospitality. Care that feels personal, not procedural, with support shaped by people, not systems.

At Symbol, we redefine care through a philosophy of hospitality. We create genuine moments of joy for people who need support at home but have much to live for. We design experiences and services that build human connection, promote wellbeing and protect independence.

And that's where you come in.

About the role. About you.

Building something meaningful from the ground up requires courage, capability and conviction.

Our Head of Clinical Care will work alongside our Head of Hospitality and Service and executive leadership team to establish Symbol's clinical foundations at the point where regulation and humanity meet.

While our strategic, brand and corporate frameworks are in place, we are now building the leadership capability to deliver on our promise of Positive Aged Care.

This is a foundational leadership role for someone who believes in restoring the true spirit of care to people's homes through principles typically associated with luxury hospitality.

You will design, implement and lead Symbol's Clinical Governance Framework for Support at Home, ensuring that, from day one, our care is safe,



compliant and unmistakably human.

You will provide clinical leadership across the organisation and report on quality, safety and risk to the Approved Provider and Board.

You will bring experience in building or reshaping clinical services, with a strong understanding of both the regulatory landscape and the human responsibility that comes with it. You will recognise that aged care can be both clinically rigorous and deeply personal, and be motivated to prove it.

What you'll be doing

- Establishing and leading Symbol's Clinical Governance Framework across Support at Home services
- Providing executive clinical oversight of care delivered in the community
- Ensuring compliance with the Aged Care Quality Standards, Support at Home requirements and relevant legislation
- Overseeing clinical quality, safety, risk management, incident reporting and regulatory obligations, including SIRS
- Establishing safe medication management, care planning, clinical review and escalation frameworks
- Identifying, monitoring and mitigating clinical risks across community-based services
- Overseeing restrictive practices compliance and safeguarding requirements
- Recruiting, onboarding and developing a capable and compassionate care workforce from the ground up
- Establishing clinical training, competency assessment and professional development frameworks
- Providing clinical supervision, guidance and support to Registered Nurses and delegated care staff




- Working collaboratively with the Head of Hospitality and Service to embed clinical excellence within Symbol's hospitality-driven service model
- Leading clinical performance, quality assurance and continuous improvement initiatives
- Preparing clinical governance, quality, safety and risk reports for executive leadership and the Board
- Supporting regulatory engagement, departmental reporting and organisational readiness as services grow

Qualifications & experience

- Current registration as a Registered Nurse with AHPRA
- Minimum 10 years' clinical experience
- Minimum five years' senior clinical leadership and clinical governance experience in aged care or community care
- Demonstrated experience implementing the Aged Care Quality Standards
- Experience managing incident reporting, SIRS and regulatory compliance, including quarterly and annual reporting to the Department of Health, Disability and Ageing
- Experience working with relevant government systems, including My Aged Care, GPMS and claiming through Services Australia
- Strong understanding of clinical governance, quality assurance and risk management
- Demonstrated ability to establish clinical systems, lead teams and influence organisational culture
- Excellent stakeholder engagement, communication and leadership skills
- Qualifications in Training and Assessment will be viewed favourably

The opportunity This is a full-time, office-based leadership position in Ellenbrook, Western Australia, with a salary of $135,000–$145,000 per annum.

The role offers the opportunity to establish and shape the clinical operations of a recent aged care organisation, with direct engagement with executive leadership and the Board.

You will have genuine influence over how clinical services are designed, how our workforce is developed and how our philosophy of Positive Aged Care is translated into everyday practice.

All applications and enquiries will be treated in strict confidence.

📌 Head of Clinical Care (Ellenbrook)
🏢 Symbol - Positive Aged Care
📍 Ellenbrook