Overview

Work Type: Fixed-term - Full-time

Salary: Salary not specified

Grade: Education Support - Level 1, Range 5

Occupation: Education and training

Location: Melbourne - Southern suburbs

Reference: 1542417

Selection Criteria

DE Values

- Demonstrated ability to model and support colleagues to adopt behaviours and attitudes consistent with Department values. Demonstrated ability to reflect upon professional practice and engage in professional learning to continually improve program quality.

Communication

- Demonstrated highly developed oral and written communication skills. Demonstrated ability to effectively communicate program values, processes and objectives to a diversity of stakeholders, and to prepare technical reports at an advanced professional level.

Relationship and stakeholder management

- Demonstrated exemplary interpersonal skills. Demonstrated ability to develop and maintain collaborative, productive relationships with and between Department stakeholders such as students, schools, employers, training providers and external support providers.

Data and digital skills

- Demonstrated exemplary use of data and digital literacy skills. Demonstrated ability to operate digital and technological tools to support program planning and to analyse and support others in the use of data to improve program operations.

Program delivery

- Demonstrated highly developed capacity to coordinate day-to-day program operations. Demonstrated ability to identify and mitigate for risks, manage competing priorities, resolve complex issues and use experiential knowledge to improve delivery of outcomes.

Role

An exciting opportunity exists to join the Jobs, Skills and Pathways team, and support the delivery of the Head Start program in Victorian government schools.

About Head Start:

Head Start supports students in years 10 to 12 to participate in School Based Apprenticeships and Traineeships (SBATs). SBATs develop skills, capabilities and confidence that employers in growth industries need. Head Start provides a range of supports to assist students to undertake an SBAT as part of their senior secondary education.

Head Start in 2027, 2028 and 2029:

The 2026-27 State Budget allocated $46 million over years 2027, 2028 and 2029 towards the Head Start program, to support every Victorian government secondary school to access an effective model of SBAT support.

The Head Start model aims to increase year 12 completion rates and assist in addressing skill shortages to grow the Victorian economy, supporting all Victorian government school students that want to pursue an apprenticeship or traineeship to access an SBAT pathway aligned with their strengths and pathway aspirations. The model provides tailored supports to SBATs to simultaneously complete school and build skills they need to develop sustainable careers.

Head Start works with Victorian government schools to support students to:

- Identify and pursue sustainable apprenticeship and traineeship pathways
- Have access to required supports to undertake an SBAT aligned to their strengths and aspirations
- Be safe and supported in the workplace, complete school and progress to full-time apprenticeships or traineeships
- Pathway to available jobs that address Victorian skills gaps

About the Head Start Delivery Coordinator role: The role of the Head Start Delivery Coordinator is to coordinate Head Start engagement with Victorian government schools, oversee relationships between these schools and other SBAT support programs, and maintain consistency in the quality of SBAT support delivered. The role facilitates quality Head Start delivery in Victorian government schools by streamlining SBAT support activities and minimising duplication of work between relevant stakeholders. Working closely with the area Jobs, Skills and Pathways Manager (JSPM), and School to Work program provider, the role aims to support positive and productive relationships between schools and industry, playing a key role in matching student demand for SBATs with suitable employers leading to quality SBAT outcomes.

The role is also responsible for overseeing and analysing data to monitor program delivery, and supporting Head Start SBAT Support Officers (HSSOs)



to work effectively with students, schools, training providers and SBAT employers.

The successful applicant will demonstrate an understanding of:

- Vocational and applied learning,
- Apprenticeship/traineeship systems, and/or
- VET from an industry or school perspective

With an understanding of any of the following being highly desirable:

- Senior secondary school context, and/or
- Assessment of student readiness to undertake an SBAT; and/or
- SBAT context
- Role of industry in apprenticeships/traineeships or SBATs
- Youth support programs/services

The successful applicant will demonstrate skills and experience in:

- Program co-ordination (operations, service delivery, planning and review, risk management and problem-solving)
- Data and digital literacy
- Stakeholder management and communication skills
- Professional judgement and accountability
- Adaptability, flexibility and reliability
- Initiative and contribution to workplace culture
- Working with young people/student centred approaches

Role conditions

- Role location is area-based but specific work location(s) will be determined as part of the recruitment process
- This role reports to the area Jobs, Skills and Pathways Manager (JSPM)
- Work-related travel will be covered in accordance with Victorian government and Department of Education policies

Responsibilities

- Build and maintain productive relationships with and between Victorian government schools, School to Work program providers, training providers and SBAT employers to support quality SBAT outcomes
- Coordinate operational support for Head Start SBAT Support Officers (HSSOs) to maintain policy and procedural compliance, quality data input, and ongoing learning development
- Plan for and monitor performance of the Head Start program within area through quality data analysis and continuous improvement
- Adhere to and promote relevant Department of Education policies and procedures, including Child Safe Standards
- Provide Jobs, Skills and Pathways Manager (JSPM) with regular reporting and advice on Head Start operational activities, delivery outcomes, and emerging risks
- Work collaboratively with Head Start SBAT Support Officers (HSSOs), Jobs, Skills and Pathways Manager (JSPM), School to Work providers, training providers and SBAT employers to resolve emerging student, school or stakeholder issues
- Undertake student support activities, including SBAT caseload management, as required
- Collaborate with Jobs, Skills and Pathways (JSP) team members to support other JSP workstreams and broader career education and Senior Secondary pathways initiatives
- Undertake and engage with training provided by the Department of Education, and other duties as required
- Any other duties as directed by manager.

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position. A current Victorian driver's licence is required.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of protected, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines). Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via [email protected]





Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at: https://www2.education.vic.gov.au/pal/child-safe-standards/policy

DE Values

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

Other Information

- This position requires attendance of 30 days during school vacation periods, and a leave purchase allowance will be applied.
- Applicants will be required to attain a Working with Children's Check or equivalent Working with Children Check.
- Applicants should keep a copy of the position description as it cannot be accessed once the job has closed.
- Candidates are advised that the selection criteria must be addressed. Visit https://www.careers.vic.gov.au/how-to-apply/how-to-apply-for-a-job for guidelines and tips for applying for government positions and addressing selection criteria.
- If appointed from outside DE, successful applicants will be required to complete a pre-employment health declaration.

Conditions of Employment

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
- Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
- A probationary period may apply during the first year of employment and induction and support programs provided.
- Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Location Profile

Head Start Delivery Coordinator Multiple Opportunities - North Eastern Victoria Region

Join a passionate team dedicated to creating better education, training and employment opportunities for young Victorians.

Head Start Delivery Coordinator roles are available across the North Eastern Victoria Region:

- 1 position in Ovens Murray
- 1 position in Goulburn

Based within the Jobs, Skills and Pathways Team, these roles are located in area offices across NEVR and will involve travel within Ovens Murray and Goulburn Areas. The role may be based in any office across the Area; this will be determined as part of the recruitment process. As a member of Schools and Regional Services (SRS) you will be part of a division that offers central, regional, and local expertise to enhance learning and development outcomes, supported by a diverse and geographically dispersed workforce. It comprises 17 areas within 4 regions, backed by 5 central office divisions, all collaborating to deliver improved outcomes for early childhood services, schools, communities, and learners, in line with Education State commitments.

SRS regions include divisions specialising in school performance, student wellbeing and early childhood support, working with area-based teams to tailor local interventions and practices. The 17 areas provide crucial insights into local trends and issues, facilitating effective policy and program development and driving child and learner outcomes across all services and programs.

Apply now

Applications close Sunday 25 October 2026 at 11.59pm

Posted

12 October 2026

📌 Head Start Delivery Coordinator - 2 roles - Ovens Murray and Goulburn (Melbourne)
🏢 Victorian Government
📍 Melbourne