House Coordinator – Supported Independent Living (SIL) X2

Velocity Support Services

Location: Ipswich & Brisbane, QLD

Employment Type: Part-Time (Negotiable)

SCHADS L3P1

Hours:

Position 1. 32 hours per week. 6am-2pm

Position 2: 24 hours per week. 7am-3pm

About Us

Velocity Support Services is a registered NDIS provider committed to delivering high-quality, person-centred disability support services. We specialise in Supported Independent Living (SIL), community access, nursing and complex care.

We are seeking an experienced, motivated and compassionate House Coordinator to oversee the day-to-day operations of our SIL accommodation services and ensure participants receive safe, consistent and high-quality support.

About the Role

As a House Coordinator, you will play a key leadership role in supporting participants, supervising support workers and ensuring the smooth operation of our SIL homes.

You will work closely with management, participants, families, allied health professionals and other stakeholders to maintain high standards of care and NDIS compliance.

Key Responsibilities

- Coordinate daily operations of assigned SIL homes.
- Provide leadership, supervision and guidance to Disability Support Workers.
- Monitor staff performance, attendance, shift handovers and compliance with workplace policies.
- Assist with staff rostering, shift coverage and maintaining continuity of care.
- Ensure participant support plans, Behaviour Support Plans (BSPs) and risk management strategies are implemented appropriately.
- Monitor medication administration records, incident reports,



progress notes and other clinical documentation.
- Conduct regular house inspections, ensuring cleanliness, maintenance and WHS standards are maintained.
- Coordinate participant appointments, community activities and household routines.
- Identify, report and escalate incidents, safeguarding concerns and changes in participant needs.
- Liaise professionally with families, support coordinators, allied health professionals and management.
- Support staff orientation, training and ongoing professional development.
- Ensure services comply with NDIS Practice Standards, the NDIS Code of Conduct and organisational policies.
- Participate in team meetings, audits and continuous quality improvement activities.

Essential Requirements
- Minimum 2 years' experience in disability support, preferably within a SIL environment.
- Previous experience in a Team Leader, Senior Support Worker or House Coordinator role.
- Strong understanding of NDIS Practice Standards, participant rights and safeguarding requirements.
- Experience supporting participants with complex needs, intellectual disabilities, autism and behaviours of concern.
- Excellent leadership, communication and problem-solving skills.




- Ability to manage competing priorities and respond effectively to operational challenges.
- Current NDIS Worker Screening Clearance.
- Working with Children Check (Blue Card), where required.
- Current First Aid and CPR certification.
- Current Australian driver's licence.
- Sound computer skills and ability to maintain accurate records.

Highly Desirable
- Certificate III in Disability, Community Services or a relevant qualification.
- Diploma of Community Services or leadership qualification.
- Experience implementing Positive Behaviour Support Plans.
- Knowledge of restrictive practices and relevant reporting obligations.
- Experience using ShiftCare or similar care management software.
- Experience supporting participants with complex physical or mental health needs.

What We Offer
- Supportive and collaborative management team.
- Opportunities for career progression and professional development.
- A rewarding leadership role where you can make a meaningful difference.
- Competitive remuneration based on qualifications and experience.
- Ongoing training and organisational support.

How to Apply If you are a passionate and experienced disability qualified ready to take the next step in your leadership career, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience.

Velocity Support Services

Website: www.velocitysupportservices.com.au

Join our team and help us deliver safe, empowering and person-centred supports.

Pay: $40.00 – $55.00 per hour

Expected hours: 24.0 – 32.0 per week

Work Location: In person

📌 House Coordinator (SIL) (Ipswich)
🏢 Velocity Support Services
📍 Ipswich