Company Description Raya CX provides next-generation business process outsourcing and customer experience management services to clients across diverse industries. Since 2001, Raya CX has been a trusted partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from competitive and highly skilled labor markets to deliver high-quality, scalable support solutions.

Raya CX leverages advanced technology, robust strategies, and continuous improvement to optimize the customer journey and operational performance. Team members join a culture that values innovation, collaboration, and professional growth.

Role Description The Human Resources Recruiter is a full-time, in office role based in Maadi, QLD. This role focuses on managing the end-to-end recruitment process, including sourcing candidates, screening resumes, conducting interviews, and coordinating hiring decisions with hiring managers. The Recruiter will post and update job openings, maintain accurate candidate records, and ensure a positive and inclusive candidate experience.

Daily responsibilities include partnering with HR and operations leadership to forecast hiring needs, attending job fairs or recruitment events, and supporting onboarding activities to ensure smooth transitions for new hires.



The Recruiter will contribute to employer branding initiatives and help improve recruitment processes through data-driven insights and best practices.

Qualifications

- Strong talent acquisition and candidate sourcing skills, including experience with job boards, social media, and professional networks.
- Proficiency in screening, interviewing, and evaluating candidates using structured, competency-based methods.
- Experience with applicant tracking systems (ATS), HR databases, and basic HR administration processes.
- Knowledge of HR best practices, labor regulations, and fair, non-discriminatory recruitment standards.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with hiring managers and stakeholders.
- Solid organizational and time-management skills, with the ability to handle multiple requisitions and meet hiring timelines.
- Ability to work on-site in Maadi, QLD, and engage with candidates and teams in a professional and inclusive manner.
- Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent practical experience.
- Prior experience in BPO, customer experience, or high-volume recruitment environments is an advantage.
- Fluency in English; additional language skills are beneficial for supporting global operations.

📌 Human Resources Recruiter (Maadi)
🏢 Raya CX
📍 Maadi