Job Description
Role summary
The Houseman plays a key support role within the housekeeping team at a serviced apartment property.
The position focuses on maintaining clean, well presented public areas, supporting apartment servicing, and ensuring linen and supplies are moved efficiently to support daily operations.
The role is essential in delivering a consistent, comfortable experience for both short-stay and long-stay guests.
Key responsibilities
Maintain cleanliness and presentation of public and common areas including corridors, lifts, stairwells, foyers, guest laundries, car parks and back-of-house areas
Support room attendants with apartment services by delivering linen, removing rubbish and assisting with changeovers and stay services
Transport dirty and clean linen between apartments, linen rooms and laundry areas
Set up and remove rollaway beds, baby cots and additional guest amenities as requested
Replenish housekeeping storerooms, trolleys and apartment supplies




Manage waste and recycling in line with property procedures
Identify and report maintenance issues, damages or safety concerns within apartments and common areas
Follow WHS procedures, manual handling guidelines and chemical safety standards
Provide friendly, discreet and professional assistance to guests, respecting privacy and long-stay arrangements
Skills and experience
Previous housekeeping or hotel/apartment experience preferred but not essential
Physically fit and comfortable with manual handling tasks
Reliable, organised and able to work independently
Valuable attention to detail and time management
Basic English communication skills
Versatile availability, including weekends and public holidays
Personal qualities
Team focused with a helpful attitude
Takes pride in cleanliness and presentation
Skilled and respectful when interacting with guests

📌 Houseman Western Australia
🏢 Quest Rockingham
📍 Western Australia