The Trustee for LOGIC IT SOLUTIONS UNIT TRUST Support and maintain client computer systems, servers, networks and business applications. The role includes troubleshooting, deployment, maintenance and security work delivered remotely, onsite and from the Geraldton workshop. The successful applicant will manage a varied technical workload, resolve complex support issues and work directly with clients, colleagues, vendors and service providers.

This position requires strong technical judgement, attention to detail and the ability to explain solutions clearly.

Tasks and Responsibilities: Administer and maintain Windows server, workstation and network environments for business clients. Monitor and maintain backup systems, perform recovery tasks and assist with disaster recovery procedures. Configure, maintain and troubleshoot network infrastructure including routers, switches, wireless access points, VPNs and internet connectivity. Troubleshoot server, operating system, application and network-related faults and implement appropriate resolutions.

Administer

Microsoft 365 and other business systems, including users, permissions, email and related services. Implement and maintain system security controls, software updates, endpoint protection and monitoring systems. Monitor system and network performance and investigate availability or performance issues.

Maintain technical documentation, system configurations, operational procedures and client network records. Liaise with vendors and service providers when resolving infrastructure, connectivity and system issues. Assist with deployment, migration and upgrade of servers, workstations, networks and associated business technology.

Qualifications and Work Experience Required: A relevant diploma, advanced diploma, associate degree, bachelor’s degree or higher qualification in information technology, computer science, cybersecurity or a related field.



At least one to two years of relevant experience in IT support, systems administration, network monitoring and infrastructure support. Practical experience supporting Windows Server, Active Directory, Microsoft 365, Entra ID and Exchange Online.

Experience installing, configuring and troubleshooting workstations, servers, software, networks and peripheral equipment. Knowledge of routers, switches, wireless networks, VPNs, VoIP, backups and endpoint security. Ability to diagnose technical faults and provide support remotely, onsite and in a workshop environment. Strong customer-service, documentation and communication skills.

Desirable Certifications

CompTIA Security Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800) Microsoft Certified: Endpoint Administrator Associate (MD-102) Experience with Fortinet, UniFi, SentinelOne, Veeam or similar technologies Postgraduate qualifications Application Process Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position. Applications will be accepted for four (4) weeks from the date of advertisement. Only shortlisted candidates will be contacted.

About Company

Established in 2007, LogicIT provides IT support and technology solutions to businesses across Geraldton and regional Western Australia. Its services include managed IT support, networking, hosting, computer systems and wireless infrastructure. LogicIT is committed to responsive service, transparent communication and practical solutions that improve the security and reliability of its clients’ technology. Its experienced team supports organisations with varied systems and operational requirements.

Work Type: Full time Salary: $80000-85000 Job Publish: 12-10-2026 Job Expire: 11-11-2026 Apply on: ICT Support Technician (Level 2) Job here! This job is brought to you by workinitiatives.com.au.

📌 ICT Support Technician (Level 2) (Geraldton)
🏢 SocialbleTech
📍 Geraldton