About the role

ECEFast is seeking a technical specialist to join the VMS division as an Instrument Support Technician. In this role, you will play a vital part in designing, installing, commissioning, and supporting advanced temperature monitoring systems and related solutions for clients.

Key responsibilities

- Provide expert assistance via phone, email, support tickets, and on-site visits to fault-find, diagnose, and resolve customer issues

- Install hardware and software, configure network integrations, complete validation paperwork, and collaborate with internal departments

- Partner with VMS sales staff on system design, manage Support Agreements, and prepare customer quotations

- Leverage robust knowledge of Windows OS, servers, hardware platforms, and IT networks to liaise effectively with client IT representatives

About you

- Practical experience in technical support, instrumentation, or electronic systems

- Solid grounding in IT networks, operating systems, and hardware configuration

- Excellent communication and stakeholder management skills
- A proactive, safety-first approach to on-site work and customer premises

- Flexibility for occasional interstate travel

📌 Instrument Support Technician (Bella Vista)
🏢 ECEFast
📍 Bella Vista