Company Description Moonee Ponds Specialist Centre is a multi-disciplinary practice offering a wide range of services, including cardiology, endocrinology, gastrointerology, nephrology, neurology and general surgeon consultations.

Role Description The Medical Receptionist is a part-time, in office role based at Moonee Ponds Specialist Centre in Moonee Ponds, VIC. The role involves greeting patients, managing check-in and check-out processes, and providing courteous front-desk support. Day-to-day tasks include answering phones, responding to patient inquiries, booking and confirming appointments, readying patient files, answering emails and coordinating specialist schedules.

The Medical

Receptionist will handle patient information and documentation, maintain an organized reception and waiting area, and liaise with clinical staff to support efficient patient flow.

Qualifications





- Strong Appointment Scheduling skills, including managing calendars and coordinating patient bookings.
- Professional Phone Etiquette and Receptionist Duties, with the ability to communicate clearly and respectfully.
- Proficiency with Gentu software preferred
- Proficiency with general computer literacy (email, spreadsheets, databases).
- Excellent interpersonal skills, with a focus on patient service, empathy, and confidentiality.
- Organizational and time-management abilities, including attention to detail and multitasking in a busy environment.
- Previous experience in medical reception or administration is highly regarded
- Arabic speaker is preferred
- Ready to start working in December

📌 Medical Receptionist (Melbourne)
🏢 Moonee Ponds Specialist Centre
📍 Melbourne