IMMEDIATE START – Full time Medical Receptionist role + opportunities to grow your skills and knowledge.

Are you a friendly, motivated professional with a passion for patient care and a background in medical reception? We'd love to hear from you!

Northpoint Eye Care is a well established specialist medical practice located in North Lakes, and we have an exciting chance for an experienced Medical Receptionist to join our warm, supportive team on a full-time basis.

This is your chance to work in a rapid paced, rewarding setting where your contribution truly makes a difference. You'll play a key role at the front desk, providing exceptional service to our patients and supporting our doctors and clinical team with a variety of administrative tasks.

What we're looking for:

We’re seeking someone with previous specialist or medical reception experience, ideally in a senior role, who brings a caring and professional approach to every interaction. This role would also require a commitment to be upskilled in surgical bookings. You are confident working in a busy, fast-paced medical environment, able to multitask and keep things running smoothly while maintaining a high standard of patient care.

If you’re a great communicator, highly organised, detail oriented, and enjoy working in a supportive, team-focused environment helping others, we’d love to meet you. We're looking for someone who enjoys a collaborative approach to find better ways of doing things, sharing ideas, and making a positive difference.

What's on offer:

· Weekday shifts (Monday to Friday only – no weekends!)

· Competitive remuneration

· Immediate start with full training provided

· Uniforms supplied after the probation period

· Opportunities to expand your skills, including clinical support training





· Ongoing learning and professional development – initially surgical bookings

Key responsibilities:

· Welcoming and checking in patients

· Answering phone and email enquiries warmly and efficiently

· Booking appointments and managing schedules

· Processing referrals and incoming correspondence

· Handling billing and Medicare rebates

· Supporting the smooth running of daily clinics

· Preparing and distributing specialist correspondence

· Providing general admin support as needed

· Managing reception operations including EFTPOS terminals, stationery ordering, and troubleshooting basic IT issues.

· Surgical bookings support (training provided)

We're looking for someone who has:

· Minimum of 2 years experience in a specialist (preferably ophthalmology) or medical specialist reception role.

· Previous experience in a senior reception role with confidence in managing a busy front desk and supporting the day to day running of the practice.

· Flexibility with start and finish times

· Familiarity with Health Track, Best Practice VIP software (or similar)

· Solid computer and typing skills

· A warm, helpful, and professional demeanour

· Excellent communication, time management and organisation skills

· Experience preparing surgical quotes, coordinating surgery bookings (highly desired)

· A willingness to learn surgery bookings and assist with basic clinical testing (training provided)

· A team player mindset and a can do attitude

If you're ready to be part of a dynamic, friendly team where you'll be valued and supported, apply now through seek only! Applications close 8th November 2026; however, interviews will be conducted throughout the recruitment process. Only shortlisted applicants will be contacted.

Please submit your resume and a cover letter via Seek only. We're excited to learn more about you!

📌 Medical Receptionist (North Lakes)
🏢 Northpoint Eye Care
📍 North Lakes