Strata Assistant – Central Coast (Erina)

Are you a people person who loves helping others and providing great customer service? We’d love to meet you!

At Precise Property, we believe great strata management starts with great customer service. We’re looking for a friendly, organised and proactive Strata Assistant to join our team in Erina.

You don’t need strata experience to apply. If you enjoy helping people, communicating clearly and getting things done, we’ll help you learn the rest!

About the role

You’ll work alongside our experienced Strata Managers, helping owners, residents, contractors and other stakeholders with their day-to-day enquiries and requests.

Every day is different, so this role is perfect for someone who enjoys variety, solving problems and making things easier for others.

Your day-to-day will include:

- Answering phone calls and responding to emails and general enquiries.
- Helping clients with questions and following up on requests to ensure they’re resolved.
- Liaising with owners, residents, contractors and other service providers.
- Providing administrative support to Strata Managers, including correspondence and meeting preparation.
- Maintaining accurate records and updating client information.
- Assisting with basic financial administration and banking tasks.
- Coordinating appointments, contractor access and keys.
- Attending the occasional site visit with a Strata Manager.

What we’re looking for

We’re more interested in your attitude and customer service skills than whether you’ve worked in strata before.

You’ll ideally have

- A friendly, professional phone manner and a genuine desire to help people.
- Solid communication skills and the confidence to deal with different personalities.




- Good organisational skills and attention to detail.
- A practical, solutions-focused approach and the ability to follow things through.
- The ability to manage competing priorities and work well under pressure.
- Basic computer skills, including Microsoft Word, Excel and Outlook.
- A positive, team-focused attitude and a willingness to learn.

Previous customer service or administration experience is an advantage, but not essential. Experience in property or strata is welcome, too!

Why join Precise?

We’re a down-to-earth, hardworking team that believes in doing things properly while still enjoying what we do.

At Precise, you’ll enjoy:

- A supportive team that genuinely values good communication and service.
- Training and support to build your knowledge of the strata industry.
- Opportunities to grow your career, including progressing into strata management or exploring other areas of our property business.
- A varied role where you can make a real difference to people's experience.
- A culture built on teamwork, accountability and strong relationships.

The details
- Location: Erina, Central Coast
- Hours: Full-time, Monday to Friday, 8:30 am–5:00 pm (or by negotiation)
- Salary: Negotiable based on skills and experience

Think this sounds like you?

If you’re friendly, organised and passionate about helping people, we’d love to hear from you. You don’t need to know everything about strata — just bring a great attitude, a willingness to learn and a commitment to providing excellent service.

We’re looking for the right person to join Team Exact, and that could be you!

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Work Authorisation

- Australia (Required)

Work Location: In person

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