/n The Prospect/n We’re looking for an experienced Partner Growth Manager to join our team, owning our most strategic channel partner relationships and driving meaningful growth across our UCaaS portfolio. Access4 operates a channel-only approach, partnering exclusively with managed service providers rather than selling direct. This is a relationship and growth role, if you thrive on building trusted partnerships, spotting growth opportunities others miss, and turning strategy into results, we’d love to hear from you. /n What You’ll Be Doing/n This role is about deepening and growing the value of relationships we’ve already built, acting as a trusted advisor, growth catalyst, and commercial leader to our most important partners. /n /n /n

- Owning and executing strategic account plans aligned to partner and Access4 goals

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- Acting as the primary point of contact for key partners, building long-term, trusted relationships

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- Driving revenue growth through upsell, cross-sell and expansion initiatives

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- Identifying whitespace and new opportunities within partner portfolios

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- Designing and executing joint go-to-market plans with partners

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- Forecasting and tracking performance, providing clear insights to internal stakeholders

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- Equipping partners with the tools, training, and support they need to succeed

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- Collaborating with Sales, Marketing, Product, and Support teams to deliver a seamless partner experience

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- Proactively engaging partners and customers to ensure strong adoption, satisfaction, and full realisation of value from our UCaaS platform

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- Staying aware of and complying with ISO certifications and standards, and actively participating in related training, audits and improvement effort

/n /n What You’ll Bring/n /n

- Minimum 5-7 years’ experience in Unified Communications, Voice, or Collaboration technologies, with a strong background in partner or account management within a SaaS, telco, or UC environment

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- Webex or Microsoft Teams Calling experience highly regarded

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- Technical understanding of UC/Voice solutions, including complex call flows

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- Commercial curiosity, an understanding of how partners make money and how to help them grow

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- A natural relationship builder who earns trust quickly, and is commercially savvy and results driven

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- A customer-first mindset with a passion for delivering exceptional experiences

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- Adaptable, open-minded, and energised by change

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- Australian work authorisation is required for this position

/n /n About Access4/n Founded in 2016, Access4 started with a vision to bring unified communications to the MSP market; an automated, singular platform to sell, provision and invoice customers. Today, this platform is known as SASBOSS® and sets the benchmark as an industry standard in middleware to help deliver best of breed vendors and end-to-end partner enablement for service providers. /n /n We live and breathe our slogan of Innovate, Empower and Partner, which represents our commitment to the channel community and drives the growth of the business. As a team, we embrace genuine conversations, a high performing culture and alignment between all areas of the business.

We’re also actively working to build a more diverse team, and would love to see more women in tech and telco apply for this role. /n Why Join Us?/n /n

- Competitive base salary with a strong OTE

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- Be part of a fast-growing UCaaS leader in Australia & NZ, working with cutting-edge voice and collaboration technology

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- Enjoy autonomy, trust, and the ability to genuinely shape partner outcomes

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- Clear career development pathways and opportunities to grow your commercial expertise

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- Hybrid working out of a modern Richmond office

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- Regular team events, EOFY and Christmas parties plus more

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- Employee Assistance Program (EAP)

/n /n /n Apply today with your CV and a cover letter outlining your suitability for the role. /n /n Agencies need not apply. /n

📌 Partner Growth Manager (Melbourne)
🏢 Access4 Pty
📍 Melbourne