Dynamic ICT Service Desk Analyst for Parliament (Canberra)

Dynamic ICT Service Desk Analyst for Parliament (Canberra)

12 Oct
|
The Department of Parliamentary Services
|
Canberra

12 Oct

The Department of Parliamentary Services

Canberra

The Department of Parliamentary Services is seeking an ICT Service Desk Analyst within the Digital Customer Services Branch to provide first-level ICT support for parliamentarians, staff in Parliament House and electorate offices, handling incidents and service requests with a focus on timely, qualified service.

The role involves telephone-based support, escalation to specialist teams, and contribution to knowledge articles, with on-site rostered shifts and after-hours on-call as needed.

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📌 Dynamic ICT Service Desk Analyst for Parliament (Canberra)
🏢 The Department of Parliamentary Services
📍 Canberra

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