Member Services & Database Support Officer

Job title: Member Services& Database Support Officer

Location: Bundoora, Melbourne

Salary: Earn up to $70,000 + laptop

Regular salary review

Option to work partly from home

Free car parking available

Opportunities to network and build relationships at industry events.

Summary:

Based at Dairy House in AgriBio La Trobe University, Holstein Australia is a breed association recognised as a world leader in the provision of registration, classification, and genetic improvement services for dairy producers.

We are currently looking for a practical, friendly, and technically minded person to join our loyal and dedicated team.

This is an office-based role where you will liaise directly with our members, particularly dairy farmers, stakeholders, and software providers whilst also developing solutions behind the scenes to support the systems and data that underpin our membership and registration services. There is also the prospect to participate in external industry events throughout the year.

We are looking for someone with:

Competent database and data management skills

Experience using SQL or similar database programs.

Support end-user technology including laptops, mobile devices, Microsoft 365, Teams,



SharePoint, OneDrive, and business applications.

Experience in member, customer, or client services

Confidence learning and working across different systems and platforms.

Strong attention to detail and problem-solving skills

A friendly, down-to-earth approach when working with members and colleagues.

The ability to work independently whilst also being a supportive team member.

Proficiency in Excel in highly regarded.

Experience in the dairy, agricultural, or horticultural industry would be an advantage, but not essential.

If you feel you would be the right fit for our organisation, please do not hesitate to apply for this unique and integral position.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a technical officer?
- Do you have experience using Microsoft Excel?
- Do you have experience in administration?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have a current Australian driver's licence?

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📌 Member Services & Database Support Officer (Melbourne)
🏢 Holstein Australia
📍 Melbourne