IT Operations Lead: 24/7 Service Delivery & Power BI (Sydney)

IT Operations Lead: 24/7 Service Delivery & Power BI (Sydney)

12 Oct
|
West Hq
|
Sydney

12 Oct

West Hq

Sydney

West HQ in Sydney is seeking an experienced IT Operations & Service Delivery Lead to oversee daily IT service delivery and 24/7 operations. You will guide Support Engineers, manage escalations, and drive continuous improvement across infrastructure, apps and reporting.

The role focuses on hands-on leadership, incident management, and data-led decision making, leveraging Power BI and Microsoft 365 to improve performance and response times.

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📌 IT Operations Lead: 24/7 Service Delivery & Power BI (Sydney)
🏢 West Hq
📍 Sydney

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