Hybrid Problem Analyst - RCA & Service Improvement (Brisbane City)

Hybrid Problem Analyst - RCA & Service Improvement (Brisbane City)

12 Oct
|
Auto & General Australia
|
Brisbane City

12 Oct

Auto & General Australia

Brisbane City

Auto & General is seeking a proactive Problem Analyst for the Technology Operations Centre in Brisbane. You will own problem management, drive RCA investigations, and steer service improvements across IT systems. The role involves reactive and proactive problem management, incident response, event management, and risk-aware monitoring.

Hybrid work with two days WFH per week. The ideal candidate has ITIL v4 certification, solid analytical skills, and experience with ServiceNow ITSM/ITOM,

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📌 Hybrid Problem Analyst - RCA & Service Improvement (Brisbane City)
🏢 Auto & General Australia
📍 Brisbane City

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