QA Remediation Lead: Regulation-Driven Quality & Insights (Ryde)

QA Remediation Lead: Regulation-Driven Quality & Insights (Ryde)

12 Oct
|
Optus
|
Ryde

12 Oct

Optus

Ryde

Optus is seeking a Quality Assurance Remediation Lead to design and oversee the end-to-end QA framework for customer remediation programs. You will partner with Remediation Operations, Complaints, Compliance, Legal and Risk to ensure compliance and strong customer outcomes.

This is a 12-month fixed-term opportunity. You will lead QA operations, provide risk insights, and drive continuous improvement in a highly regulated workplace, engaging senior leaders and maintaining an audit-ready QA

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📌 QA Remediation Lead: Regulation-Driven Quality & Insights (Ryde)
🏢 Optus
📍 Ryde

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