Moree Care is a not-for-profit organisation working with our community to improve the lives of older people, people with disability and their carers. We deliver aged care, NDIS services, meals and community transport across the Moree LGA.

About the role

The Intake Officer is the first person our clients meet. You will own intake for our Commonwealth Home Support Program (CHSP) clients, from the first referral to the first delivered service, and complete reassessments for our NDIS participants. This is a new, permanent full-time position. For your first six months you will work directly with the CEO as we move to a paperless system.

Key responsibilities

- Respond to My Aged Care referrals and community enquiries
- Visit clients at home to assess their needs
- Develop care plans using a wellness and reablement approach
- Prepare and explain service agreements
- Hand over recent clients so services start safely and on time
- Make regular check-in calls and arrange reviews when needs change
- Keep accurate client records

About you

- A qualification in community services, ageing support or disability (Certificate IV with experience, or Diploma), or working towards one




- Experience working with older people or people with disability
- Excellent verbal and written communication skills
- Strong administration skills and accurate record keeping
- The ability to manage your own caseload and competing demands
- Confidence with client management systems and Microsoft 365
- NDIS Worker Screening Check
- First Aid qualification or willingness to complete same
- Experience in CHSP intake or assessment, knowledge of My Aged Care and the NDIS, and experience working with Aboriginal and Torres Strait Islander communities will be well regarded.

What we offer

- Permanent full-time position, 38 hours a week
- Salary packaging available
- A supportive team that pulls together for our clients

For a copy of the position description or a confidential conversation about the role, contact Christine Ryan, CEO, on ***.

We promote diversity and welcome all people. Aboriginal and Torres Strait Islander people are encouraged to apply.

Suitable applicants may be interviewed as applications are received.

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📌 Intake Officer (Moree)
🏢 moreecare
📍 Moree