The Role

The role is responsible for managing conference and event enquiries, administrative duties, liaising between clients and the F&B; Operations, and assisting the Conference & Events Manager with reporting and driving all top line revenue for the Conference & Event section as per budget.

Major responsibilities are included:

- Assist the Conference & Events Manager to ensure the department runs as per professional standards of the hotel
- Manage conference, events and group business for the Hotel from initial enquiries through to post-event feedback
- Achieve the monthly sales targets and telemarketing goals through proactive selling efforts and ensure upselling of venues, catering, accommodation and other services to capitalize on revenue opportunities
- Maintain and develop business relationships with clients to ensure repeat business
- Effectively communicate event needs with the Kitchen, Banquet Operations, Reservations teams and all hotel departments daily or as required
- Assist the Conference & Events Manager, MICE Business Development Manager and Director of Sales & Marketing as required
- Represent the Conference & Events Manager at meetings both internally and externally when required
- Prepare weekly reports as and when required
- Assist with the training and development of team members who are required to learn the systems and procedures associate with Conference, Events and Groups (Corporate and Inbound).
- To ensure event sales & planning runs as per professional standards of the hotel
- To be fully conversant with the products, accommodation packages and capacities of the Banquet department and hotel outlets in order to be able to provide professional advice and guidance to prospective clients
- To ensure all enquiries are followed up as per the Hotel’s policies and procedures, pro-actively invite the clients for site inspections and cross-sell to get business for other market segments too.




- To ensure the group resume and banquet event orders are explicit, concise and detailed regarding event requirements
- To manage all event and group payments from initial deposit through to final payment and ensure these are paid by the deadlines as per contracts and hotel policy
- To maintain and develop business relationships with clients
- To attend functions as required
- To visit competition hotels and maintain a competitive analysis report with event and group information, follow up with these companies / agencies / PCOs and pass the leads to the Business Development Manager and DoSM
- To ensure that any externally hired goods and services are booked and correct as stated in guests’ confirmation
- With Conference & Events Manager develop methods and initiatives to increase department revenue
- To ensure that the banquet sales administration procedures, including PM/PX accounts are efficiently and effectively organized

The position requires a flexible work schedule with rotating early starts and weekend requirements at times.

To be successful in this role, you need to:

- Have excellent written & verbal communication skills with good attention to detail
- Be guest focused, friendly, team orientated and passionate
- Minimum of 2 -5 years of experience in a sales role and events coordination within the hospitality industry, preferably in event and corporate sales.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Be sales focused and driven by taking a proactive approach to all sales opportunities.

What We Offer

- Car Parking, Dry Cleaning, Staff Meals are included
- Opportunities for professional development and career progression
- A supportive and dynamic work environment
- Employee discounts on accommodation and dining

Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.

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📌 Conference & Events Executive (Melbourne)
🏢 Amora Hotel
📍 Melbourne