Desktop Support Engineer — Incident & SLA Management (Brisbane City)

Desktop Support Engineer — Incident & SLA Management (Brisbane City)

12 Oct
|
Wipro
|
Brisbane City

12 Oct

Wipro

Brisbane City

Wipro Limited in Brisbane is seeking a Desktop Support specialist to join our Australian IT services team. You will triage and resolve high-priority incidents, log observations, and ensure requests are fulfilled within SLAs while maintaining quality.

You will monitor incident lifecycles, escalate when needed, participate in weekly service reviews, and contribute to root-cause analysis to reduce repeat issues.

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📌 Desktop Support Engineer — Incident & SLA Management (Brisbane City)
🏢 Wipro
📍 Brisbane City

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