ECEFast is seeking a technical specialist to join the VMS division as an Instrument Support Technician. In this role, you will play a vital part in designing, installing, commissioning, and supporting advanced temperature monitoring systems and related solutions for clients.

Key responsibilities

Provide expert assistance via phone, email, support tickets, and on-site visits to fault-find, diagnose, and resolve customer issues

Install hardware and software, configure network integrations, complete validation paperwork, and collaborate with internal departments

Partner with VMS sales staff on system design, manage Support Agreements, and prepare customer quotations

Leverage robust knowledge of Windows OS, servers, hardware platforms, and IT networks to liaise effectively with client IT representatives

About you

Practical experience in technical support, instrumentation, or electronic systems

Solid grounding in IT networks, operating systems, and hardware configuration

Excellent communication and stakeholder management skills

A proactive, safety-first approach to on-site work and customer premises

Flexibility for occasional interstate travel

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📌 Instrument Support Technician (Geehi)
🏢 Electro Chemical Engineering
📍 Geehi