Technical Support SME — Complex Escalations (SaaS) (New South Wales)

Technical Support SME — Complex Escalations (SaaS) (New South Wales)

12 Oct
|
DoorDash
|
New South Wales

12 Oct

DoorDash

New South Wales

SevenRooms, part of DoorDash, seeks a Technical Support Specialist to serve as SME for the SevenRooms platform, handling advanced troubleshooting and high-impact escalations to ensure timely resolutions.

You will partner with Engineering, Product, and Customer Success, document issues clearly, share best practices, and contribute to knowledge resources while delivering consistent, high-quality support across chat, email, and phone.

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📌 Technical Support SME — Complex Escalations (SaaS) (New South Wales)
🏢 DoorDash
📍 New South Wales

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