We are seeking a friendly and dependable Booking Services Representative to assist clients with booking inquiries, available options, reservation details, and ongoing service requests.
This remote role is ideal for someone who enjoys communicating with customers, researching solutions, and providing accurate information while maintaining a high standard of service.
Responsibilities Respond to client questions and booking requestsGather information regarding individual needs and preferencesResearch available services and reservation optionsAssist with coordinating bookings and confirmationsReview details for accuracy and completenessCommunicate updates and important informationAssist with changes and special requestsMaintain accurate client and booking documentationFollow up on pending requestsCommunicate with service providers when necessaryProvide courteous and qualified customer support Qualifications Strong verbal and written communicationCustomer-focused and professional approachExcellent organization and time-management abilitiesHigh attention to detailComfortable using email and online platformsStrong research and problem-solving abilitiesAbility to manage multiple requestsPrevious customer service, reservations, booking, or administrative experience is helpful but not required Position Highlights Remote work environmentComprehensive onboardingTraining and continuing educationProfessional development opportunitiesAccess to online tools and resourcesSupportive team environment

📌 Booking Services Representative (New South Wales)
🏢 Duquesa Travel Group
📍 New South Wales