Established Tasmanian Insurance business seeking a Client Support Officer to join their team.
Your new company
This established and respected Tasmanian business is seeking a Client Support Officer to join its Launceston team.
Working within a professional and customer-focused environment, you'll play an important role supporting clients, processing documentation and helping deliver a high level of service across a broad client portfolio.
The position offers long-term career opportunities, ongoing training and the chance to be part of a close-knit team that values relationships, service and community connections.
Your new role
As Client Support Officer, you'll provide administration and client support across a variety of insurance and customer service activities.
You will work closely with colleagues and clients to ensure policies, claims and account administration are processed accurately and efficiently.Key responsibilities include:
Delivering exceptional customer service to clients and stakeholders
Responding to client enquiries and escalating issues when required
Supporting the processing of new business, renewals, endorsements and policy changes
Maintaining accurate client records and documentation
Assisting with claims administration and coordination
Completing banking,



receipting and general office administration duties
Supporting a positive and professional client experience at every interaction
What you'll need to succeed
To be successful in this position, you'll be a highly organised and customer-focused professional who enjoys building relationships and providing quality service.You will demonstrate:
Previous experience in customer service, administration, banking, insurance, financial services or a similar client-focused environment
Robust communication and relationship-building skills
Excellent attention to detail and organisational abilities
Confident computer skills and experience using Microsoft Office applications
A positive attitude with a willingness to learn
What you'll get in return
Full-time permanent position
Attractive salary package
On-site parking
Supportive and collaborative team environment
Ongoing training and professional development opportunities
Opportunity to develop a long-term career within a stable and respected organisation.
What you need to do now
If you're interested in this position, click 'Apply Now' or contact Emily Nuttall at Hays via ********* or ****** for a confidential discussion about your career.
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📌 Client Support Officer (Launceston)
🏢 Hays
📍 Launceston