Candidate should be NZ or AU citizen onlyAbout the RoleThis client under fitness industry, the world's largest co-ed fitness franchise with over 4,000 clubs worldwide; we believe fitness is more than a workout—it's about improving quality and quantity of life.We are looking for a motivated and people-focused Club Manager to lead daily club operations, drive membership growth, and deliver an exceptional member experience.
This role is ideal for someone who thrives in a fast-paced, goal-driven environment and is passionate about helping others achieve their health and fitness goals.This is a strong career pathway opportunity with structured training, development, and progression.Key ResponsibilitiesAs a Club Manager, you will be responsible for:Driving new member acquisition through lead generation and conversionsEngaging with leads and existing members through calls, follow-ups, and in-person interactionsDelivering outstanding customer service and building long-term member relationshipsSupporting Personal Trainers by generating and referring qualified leadsEnsuring the club is clean, secure,



and operating efficiently at all timesMeeting and exceeding sales and performance targetsContinuously identifying opportunities to improve member experience and club performanceLeading by example in creating a positive, energetic, and welcoming club cultureAbout YouYou will thrive in this role if you are:People-focused– you genuinely enjoy helping others and creating great customer experiencesGoal-driven– motivated by targets, performance, and personal growthProactive– confident in sharing ideas and taking initiativeCoachable– open to feedback and eager to learn and developA natural leader– takes ownership and inspires others through actionPassionate about health and fitness– understands the value of a healthy lifestyleSales-oriented– comfortable with conversations that lead to membership growthPrevious gym management experience is not required, as full training will be provided.
However, prior sales or customer-facing experience is highly valued.RequirementsPrevious sales or customer service experience (preferred)Senior First Aid Certificate (or equivalent)CPR CertificationWorking With Children CheckNational Police CheckCareer PathwayThis role is designed as a stepping stone into higher leadership positions within the fitness network, with opportunities for growth into senior club management and multi-site leadership roles.

📌 Club Manager - Fitness Centre (Port Macquarie)
🏢 Remote People
📍 Port Macquarie