About OkendoWe believe happy customers make the best marketers.That's why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.Position SummaryWe're growing our Finance team and looking for a Management Accountant to take ownership of budgeting, forecasting, and financial reporting as Okendo continues to scale.
Reporting to Pippa Robust, you'll be the analytical backbone behind how we plan, measure, and improve financial performance — turning numbers into insights that guide real decisions across the business.You'll partner closely with leadership on budgets, rolling forecasts, cost and pricing analysis, and valuation work, while also helping strengthen the financial systems and controls that support our growth.
This is a full-time position based in Australia, with a salary of AUD $100,000–$130,000 per annum (commensurate with experience).
How you'll create impact:Financial Reporting & Month-End CloseOwn the full month-end close process — journals, accruals, prepayments, and reconciliations — delivered on schedulePrepare monthly management accounts including P&L;, balance sheet, and cash flow statements for executive and board reviewMaintain and improve the integrity of the general ledger and chart of accountsProduce variance analysis against budget and prior periods, with clear narrative commentaryBudgeting & ForecastingSupport the annual budgeting process and rolling forecasts, working closely with department heads to validate assumptionsBuild and maintain financial models that reflect SaaS-specific metrics: ARR, MRR, churn, CAC, LTV, and gross margin by product lineAssist in scenario modelling to support strategic planning and investment decisionsCost Management & AnalysisExamine operating costs and income/expenditure across the business, identifying trends, inefficiencies, and savings opportunitiesMonitor COGS and operational expenditure against budget, flagging material variances proactivelySupport vendor and contract reviews from a financial lensCompliance, Tax & AuditPrepare BAS, GST, and tax workpapers; liaise with external tax advisers on compliance obligationsEnsure all financial reporting complies with statutory requirements and applicable accounting standards (AASB/IFRS)Maintain appropriate internal controls and contribute to their continuous improvementSystems & ProcessAdminister and improve accounting systems (Xero); advise on the selection and application of financial tools and integrationsDrive automation of manual processes — if you're doing something repetitive, you should be building a smarter way to do itPartner with the broader team on system migrations, ERP evaluations,



or new financial infrastructure as the company scalesBusiness PartneringAct as a credible financial partner to department heads — translating numbers into business insight, not just reportsProvide financial analysis to support commercial decisions including pricing, headcount, vendor selection, and growth initiativesPresent financial summaries and analysis to senior leadership with clarity and precisionWhat we need from you:QualificationsBachelor's degree in Accounting, Finance, or related discipline3–6 years of post-qualification experience in a management accounting or financial reporting roleTechnical SkillsStrong command of month-end close, management reporting, and reconciliation processesProficiency in cloud accounting platforms — Xero strongly preferred; experience with NetSuite, MYOB, or QuickBooks consideredAdvanced Excel / Google Sheets; experience with BI tools (Looker, Tableau, Power BI) is an advantageSoft Skills & Working Stylehigh attention to detail — you catch errors before they matterIntellectually curious; you don't just report the number, you want to understand what drove itComfortable operating in a fast-moving environment where priorities can shift and ambiguity is the normClear, direct communicator — written and verbal — capable of presenting financial data to non-finance stakeholdersSelf-directed and accountable; you don't need to be managed to deliverNice to HavePrior experience in a SaaS, tech startup, or high-growth scale-up environmentFamiliarity with SaaS financial metrics and subscription revenue recognition (ASC 606 / AASB 15)Working knowledge of Australian tax obligations: GST, BAS, payroll tax, FBTExposure to multi-currency consolidation and international entity reportingFamiliarity with Shopify ecosystem, e-commerce, or D2C business modelsExperience with financial modelling for new product or market expansion decisions1-Month SuccessCompleted onboarding and is fluent in Okendo's chart of accounts, finance systems, and reporting cadenceHas met with key stakeholders across Finance, leadership, and other departments to understand how budgets and forecasts are used day-to-dayEstablished a regular 1:1 rhythm with Pippa Strong, with a clear roadmap of priorities for the first 90 daysTaken ownership of at least one existing monthly reporting or reconciliation task6-Month SuccessIndependently owns the full budgeting and rolling forecast cycle, including variance analysis and cost review, across Okendo's international entitiesDelivered at least one improvement to financial reporting templates, models, or processes that increases accuracy or saves timeContributed a pricing, cost efficiency,



or valuation analysis that directly informed a business decisionIs a go-to finance partner for at least one other department1-Year SuccessHas driven a meaningful improvement to Okendo's FP&A; processes, systems, or controls as the business has scaledDelivered a significant financial model, valuation, or business case (e.g. supporting an expansion, investment, or efficiency initiative) that shaped a strategic decisionIs recognised across the business as a trusted financial advisor, with strong working relationships across departmentsHas a clear development path toward greater ownership within the Finance & Accounting team as Okendo continues to growWhy Okendo?
This is a chance to be a foundational member of a growing Finance team at a company trusted by 16,000+ Shopify brands — with real ownership over budgeting, forecasting, and financial strategy from day one.
You'll work directly with leadership, gain exposure to international operations, and have the opportunity to grow your career as our finance function scales alongside the business.Workplace benefits:Work remotely in Australia12 weeks of Paid Family Leave at 100%Exposure to the most influential eCommerce brands globallyOffice stipend setupOpportunities for training + developmentData backed and competitive compensation strategy4 weeks of annual leave11 paid public holidaysSick & carer's leaveCompassionate & bereavement leaveWhat we value:One teamWe are one team committed to the same mission.
We trust, respect, and value each other.
We recognise the unique skills, experiences, and perspectives each of us has to offer.
We continually look for ways to support and enable our teammates.Champion the customerOur customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritise their interests in our thinking and actions.Strive for excellenceWe commit to excellence as our standard.
We set and achieve ambitious goals.
We maintain a bias for action, tackle the hard problems, and continually work to improve.Extreme ownershipWe own the outcomes.
We take the necessary action to get things done.
We don't blame others or find excuses.
We proactively look for solutions and solve problems.Integrity alwaysWe are always honest, trustworthy, and professional.
We treat others fairly and with respect.
We are transparent and forthright.
We take our commitments seriously and deliver what we promise.Always day oneIt's always Day 1 at Okendo.
If we're not growing, we're dying.
We prioritise agility over bureaucracy.
Velocity over perfection.
Outcomes over process.
We move fast, learn, iterate, and adapt.Follow Us:We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.

📌 Management Accountant (South Australia)
🏢 Okendo
📍 South Australia