Club Med Australia is looking for an Omnichannel Sales Support Intern!
Come join the team in Sunny Sydney, Australia to learn Pacific (AU & NZ) Operations!
Club Med Pacific (Australia)For over 75 years, Club Med has been the world leader in all-inclusive, upscale, multicultural holidays, with 70+ resorts in some of the most beautiful destinations on earth.About the roleYou'll help create a seamless booking experience for our clients and travel agency partners, supporting conversion across all our sales tools.
Working alongside our Travel Experience Designers (TED), Business Development Managers and Online team, you'll support call centre operations and improve the systems our customers and agents rely on — from the Travel Agent portal to our internal booking engine.What you'll doCall centre support: Produce performance and incentive reporting, coordinate training plans with BDMs, transport, regional and GMDt teams, contribute to quality assurance assessments, and handle day-to-day needs including product queries, regional communiqués, voucher updates and digital issue follow-up.Systems management: Improve the Travel Agent registration process, gather customer feedback and propose enhancements to the booking engine, introduce automation,



and roll out related training.
You'll work closely with the Global Marketing and Digital team in Paris.Dedicated project: Own the rollout of one omnichannel project (for example, a recent contact channel such as WhatsApp or live chat, or a current system feature) under the guidance of the Omnichannel Manager.About youTech-savvy, customer-focused and genuinely passionate about travel.
You're hands-on, organised and rigorous, with a curious, data-driven mindset.What you'll bringExperience in sales or customer serviceAdvanced Microsoft Office skillsStrong written, verbal and presentation skills in EnglishConfidence working with data to draw insightsAbility to prioritise and juggle multiple tasksStudying or completed a degree in Marketing or Business (preferred)Work from Home 2 Days a week!
This ON SITE position is based in Sydney, Australia.
Applicants are required to provide a school agreement as this is a vocational position.
Candidates must be eligible to possess an Australian Working Holiday Visa.See moreApplication deadlineAs long as the job is onlineStudy levelSecondary education, High school levelJob CategoryCustomer service

📌 Stage/ Internship - Omnichannel & Sales Assistant (New South Wales)
🏢 Club Med
📍 New South Wales