The Business Analyst – Product Strategy will analyse business needs, processes, data and stakeholder requirements to support product strategy, planning and decision-making for the Aged Care Gateway. The role will turn complex business problems and opportunities into explicit requirements, options, recommendations and artefacts that support better product outcomes.

Overall description

The role will work with business, technical, service delivery and executive stakeholders to understand the current ACG product suite, define problems and opportunities, document requirements, assess options and support the development of product roadmaps and strategies. The position will focus on understanding user needs, business processes and requirements, technology constraints, analysing complex situations, and providing practical recommendations that help the Department improve the ACG product suite, service experience and compliance with whole of government digital policy expectations.

Requirements

Key duties and responsibilities




Conducting discovery research with business and technical stakeholders to understand the Aged Care Gateway (ACG) product pain points, future objectives/requirements, target users, and aged care reform landscape
Performing analysis to identify market prospects, gaps, and areas for ACG product suite (Siebel, .net, FMW) improvement
Developing product visions, roadmaps, and strategies aligned to the product goals
Providing recommendations on product strategy in consultation with executive, architects, vendors and procurement teams
Coaching teams on implementing data-driven product management disciplines
Building buy-in for the product strategy across the organisation
Support the execution of the strategy through iterative planning and measurement
Advising and supporting teams to assess, monitor and improve ACGs compliance and maturity against Digital Experience Policy criterion.

📌 Senior Product Strategy Business Analyst Canberra
🏢 Indigitise
📍 Canberra