ClientA long standing ICG client is looking for a highly experienced expert hardship and arrears specialist to join their team for up to 4 months full time or 6 months part-timeRoleReporting to the CEO of mortgages, the accredited professional will work with the broader team to effect a reduction in customers in arrears and hardship.Key Deliverables:Baseline current approach and process and policyIdentify arrears for immediate improvement, based on benchmarks and industry insightsIdentify more significant initiatives and the investments required to support themRoll their sleeves up and assist with implementationSkills and experience required:Deep and proven experience in the Australian mortgage lending sectorFull fluency with all relevant regulation (Government and ABA)Stakeholder interfacing / engaging with senior peers and credit, policy and process teams to receive required inputs / dataConsulting diagnostic, gap, improvement plan, operationalisation experienceLogisticsStart date: Start immediately Duration: Flexible 4-6 monthsLocation: Sydney Rate:



The net payment to the consultant will be $110K + GST, so the daily rate will be agreed based on seniority and agreed engagement daysApplication Close date: No later than Monday 20th May ****, 12-noon AEST -----------------------------------------------------------------------------------------------APT's must be lodged within 48 hours.
We will review all APT's and select the best 3 for the client.
The client will then conduct interviews.Please note that the net rate quoted is an ICG Affiliate rates available for ICG Members only.
Any previously agreed and documented rates for candidates introduced to ICG via approved 3rd parties will be honoured.To apply for this BAF® Please log into the link below to apply online to ICG's recent Application Tracking Software (ATS) class="font" style="font-family:verdana, sans-serif">If you are aware of a suitable candidate for the role please forward on.

📌 Consultant Gig #967–Sydney–Financial Services–Arrears And Hardship Specialist
🏢 Internal Consulting Group
📍 Sydney