As the first point of contact, you will play a pivotal role in creating a welcoming setting for patients, visitors, and referrers. You will work alongside radiologists, sonographers, and radiographers to ensure a smooth flow of front desk and administrative operations.
Key responsibilities
Greeting and assisting patients in a skilled and friendly manner
Answering phone calls and managing patient enquiries
Booking and scheduling appointments (training provided)
Processing patient registrations and data entry
Managing payments and cash handling
Supporting clinical staff with administrative needs
Other reception and office duties as required
About you
The ideal candidate will bring a passion for customer service and solid organisational skills. You will be confident working in a rapid-paced medical environment and able to adapt to changing priorities.
Essential skills & attributes:
Excellent verbal communication and interpersonal skills
Ability to multitask and maintain attention to detail
Strong computer literacy (Microsoft Office & Windows)
A positive team-player attitude
About us
Victoria Diagnostic Imaging is a rapidly growing radiology company based in South East Melbourne. We have clinics at Croydon, Glen Waverley, Carrum Downs, Cranbourne, Clyde North, Hampton Park and Rowville. Multiple vacancies available at our all branches. We are seeking enthusiastic and professional Medical Receptionists to join our dedicated team and support the delivery of high-quality patient care.
Benefits
Supportive and friendly team culture
Opportunities for both part-time and full-time positions
Training and ongoing development
Competitive remuneration based on experience
Career growth in a rapidly expanding radiology practice
📌 Medical Receptionist Croydon
🏢 Victoria Diagnostic Imaging
📍 Croydon
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