Homelessness Response Practitioner

Join our team to provide case management for clients experiencing homelessness. This role involves both transitional support (holistic capacity building) and immediate crisis response., located in Morwell

About the Role:
Work Life-Balance – Salary packaging | Flexi time
Wellbeing – Employee Assistance Program | Wellbeing Program |Wellbeing days
Culture – Supportive| Respectful |Inclusive |Diverse | Empowering | Team-oriented

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THE ROLE –
Deliver comprehensive case management and intensive, transitional support to young people, single adults, and families experiencing homelessness.
Conduct holistic, strength-based assessments to develop tailored, goal-oriented plans focusing on long-term housing stability and independent living.
Provide expert care coordination, service navigation, and referral to connect clients with mainstream and specialist services (health, mental health, AOD, etc.).
Offer targeted, adaptable, and rapidly responsive support to clients with increased vulnerabilities and complex needs (e.g., trauma, multiple health issues).
Work collaboratively with other agencies, participate in community networking, and convene multi-disciplinary team meetings to ensure integrated client support.

The Ideal Candidate will bring:




Proven expertise in holistic case management and care coordination for vulnerable people, including the ability to conduct strength-based assessments and develop tailored, goal oriented plans for long-term housing stability.
Demonstrated skill in supporting clients with complex needs (e.g., trauma, mental health, AOD) by providing targeted, versatile, and rapidly responsive support.
Strong collaborative and networking abilities to effectively coordinate care across multiple agencies, convene multi-disciplinary teams, and ensure integrated support for clients.
Valid Victorian Driver’s Licence |Working with Children Check |Police Check
Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications (refer to Position Description).

Benefits of working at Quantum:
Location – Morwell
Job Security – 1EFT (38 Hours week) | Fixed term – 1st December 2026 – 1st November 2027 (Parental Leave Backfill)
Salary – SCHADS Award Level 5 | $105,577 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities.
Supervision & support
Promotional opportunities within the Organisation.

📌 Homelessness Response Practitioner Morwell (Australia)
🏢 Quantum Support Services
📍 Australia